American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Alex was awesome he helped with everything my questions and selections great customer service. My co worker referred me and im happy she did, this was an awesome experience i will be back. If you need help ask for Alex.

Cortez was awesome and very helpful as soon as we walked in the door! We were in and out with our purchase in less than 20 minutes. The staff had an vast knowledge of what was in stock and were very eager to make us happy. Will definitely be going back!

Hello,nnIn September 2020 (last month), I purchased a Kenmore elite refrigerator, a GE double wall oven, a whirlpool washer and dryer from this store.  After delivery, the refrigerator has never worked (turns on but does not cool), the double wall oven does not work (turns on and has a defective error code) and the washer does not start without several attempts. I called the store and was asked to call the a manufacturer as the items are under warranty.  Two months later, I still have defective products, the fridge and wall oven have not worked from day 1.  Sears sent a technician to our home for the fridge and after inspection, the technician said the fridge had a bad condenser and should not have been sold to a customer.  He was also reluctant to try any repair and asked me to call the sears home warranty for replacement.  Two months later and many hours spent with various calls to various 1-800 numbers, everyone apologizes, but says it’s not their department and I to this day I have not had a working fridge.  GE sent a technician to the house and he said the computer board, the fan and other items are defective and need to be replaced, the oven still does not work. GE said they will need to order parts and will call once the parts are in stock to arrange repair.  I paid $ 5,522 for the four items collective.  Please do not fall for the 'deals' it is not worth the hassle.  You may ask how come I have not returned the items to the store?  I would need professional movers and a truck to get the four appliances back to the store.  I do not post reviews online and do not have the time for frivolous postings.  This is my first time and really just want to warn other buyers out there to steer clear of this store as it is not worth the hassle.  The items look good in the store, but my reality is very different.  I will post pics of the items below and if you do need additional information, please do not hesitate to reach out to save you the pain that is now my reality. For over a month, I have been on the phone (mostly on hold) nearly everyday with a different sears, GE or American freight associate, so please do not buy here.nnReceipt Infonn8/28/2020 6:55:32 PM # 20233nnTill 00001054000005322020082800020208nnDelivery Sept 2020nnItems GE Wall Oven, Front Load Washer, Front Load Dryer, Kenmore Elite French door refrigeratornnThank you,nnJohn

This place is awesome. The salesman. are attentive to you. I am going back to purchase a bedroom sets. I bought a mattress for $93 the original price was $900. It was part of Sears Outlet. This is the best kept furniture secret in Cincinnati. But I know everyone will be shopping there.n.

This was our 1st time shopping with American Freight & we actually found them by accident, turning into the wrong parking lot. But we we're in immediate need of a new refrigerator, since our old one went out through the night. We were able to buy a brand new refrigerator at half the price & take it home at the same time! Customer service was also terrific, we will definitely be return customers & refer others to them!