Jiva Med Spa Dayton

This place has gone downhill quickly. I walked in today and the receptionist and the practitioner did not have masks on, and took several minutes to put them on while I waited.nnShe took me back and did the most brush over quick laser hair removal I've ever had. I guarantee it didn't do a thing because she did it in 5 seconds.nnThis wasn't a great place to start with, and it's only gone downhill since

I was looking to get lipo but they convinced me to get cool sculpting. Not only did I waste lots of money I never got results. My stomach is no smaller and I experienced a ton of pain. Don't get me wrong the Doctor was super nice and helpful but I'm bothered that I traded procedures on a guarantee that it would work and I would be happy with the results. When I stated I was not happy they told me they would get me another session at a cheaper price, but I want my 7k in results now I don't want to pay more! Needless to say, my stomach is still big and I'm still paying on a loan for the procedure. So please please know that there is a good possibility that cool sculpting won't work. I just wish I could at least get some of my money back. I will not be going back, I feel like I got sold ud83dude1e other than that, everyone was nice.

My mother bought this couples massage as a gift for Christmas. I made this appointment for today 3/17/21, two in a half months ago based on their availability because they couldn’t get us in sooner. My fiancée took off work and I scheduled to be off early based on the only evening appointment they had available. Danielle called me this morning 3/17/21 to inform me that someone called off and they could only do one of us. When I called her back and explained this seemed to be an ongoing issue because I read another review about a couples massage with the exact same issue she had no response. She said there wasn’t anything they could do. She made no attempt to accommodate, she gave no future date or time to reschedule and was rather rude truthfully. Would not recommend this place, I suggest reading other reviews as well.

I went to Jiva Med Spa On Tuesday, February 9. I wanted to share my story to let people know about the bad service I received. I went there for a consultation about laser hair removal. After a brief conversation, I was taken into a room with the doctor. The doctor proceeded to do a test on my left hand. Using a laser machine he burnt me once, I told him it hurt, he then continued to do it a second time. As he was doing it the third time, I pulled my hand back. The pictures that I have attached shows how bad the burns were. After excruciating pain and leaving his office I decided to return to let him know how bad I was hurt. The employee said he would get the doctor and took me to a room, at which time the doctor came in. I showed him my burns on my left hand and told him that this was not normal. He insisted that this was normal and said it would be OK. I told him I wanted my money back, at which time he refused. I then told him I would try to get an attorney to get my money back if he did not return it back to me. He told me I was not going to get my money back and that I needed to leave and never come back. He also gave me a cream( later on I found out it’s not for burns and was expired skin lotion) I wanted to write the story so that people could see the poor service I received. This kind of customer service and negligence should never happen to anybody. I am hoping that the story can be used to show the lack of respect that some people get during what would seem to be a simple procedure. Dr. Nanda never stopped to check the machine to see if it was too hot. He simply told me that it was fine and normal rather than stopping to see if that was true. Rather than let him get by with it,

I would not recommend this place to anyone. There is no respect towards their customers. The receptionist is probably one of the most incompetent people I have ever met. And on top of that very rude. The “doctor” there will meet with you on the first visit and only the first visit to scam you out of money and you will never see him again. I would like to also mention that everyone is being charged a different rate. Simply because it is a scam. The man will do anything to get money out of you but fails to provide good service. Every time I walk in there they ask me to pay my remaining balance when I payed for my service in full the very first visit. They are just trying to get you to pay more and trick you into it. Even when there was an issue with the receptionist, he stood in the back room watching and listening without even saying a word. If this man truly cared about his clientele he would show his face and resolve the issues at hand. Also wanted to acknowledge that throughout the sessions that I have been in for they have lost two of their employees, the good ones I might add. All that is left is a single disrespectful lady whose performance is based on how much time she has free that day. If I am paying hundreds of dollars for a laser hair service I expect it to be done correctly and professionally, not on the employees mood of the day. This “business” is being run very poorly and is simply a scam. Don’t waste your money or your time and deal with unprofessional and arrogant people such as the Jiva Med Spa crew. You will find better service at your local McDonald’s. Just take a look at the rest of the reviews and you’ll see for yourself.