ROOST Real Estate Co.

Had some initial miscommunication and misunderstanding regarding maintenance and property management. Thankfully this was clarified. Issues are being resolved and I am happy with the follow up. Thank you, much appreciated.

As an out of state investor, Jon and Helen with the Nilsson Styer Team with Roost have been an invaluable and integral part of my investing success in Columbus, OH. I own single family and small multifamily rental properties in 3 different states and 5 distinct markets and therefore utilize 5 different property management teams. Having worked with these various teams, it is abundantly clear that Jon and Helen's management operation is a well-oiled machine and is vastly superior to my experiences elsewhere. With a deep market-knowledge, excellent professionalism, responsiveness, and genuine friendliness, it is a pleasure to work with them. They always make themselves available to answer questions to ensure that you are comfortable with your investments.nnJon and Helen also act as my buying agents for my properties in Columbus - being out of state, it takes a meaningful amount of trust to purchase properties without personally walking through the units. But with Jon and Helen as my boots on the ground, they quickly earned and have continued to grow my trust in their discretion and eye for the right deals. They not only understand the neighborhoods that meet my investment criteria, but have an excellent knowledge of the variances that can be present down to the block, or even street level that can make the difference between an okay and great investment. Additionally, they are knowledgeable in estimating prospective rent and rehab costs and have a strong network of general contractors and sub-contractors that they have clearly carefully curated over the years. This is a huge benefit to investors interested in adding value to distressed properties.nnIn my experience, it is not especially common to have the same contacts as your buyer's agents and property managers, but for me, it has been a unique and fantastic arrangement. You no longer have to worry about a buyer's agent selling you a questionable property and driving off into the sunset never to hear or care about the property again. Coupling the buyer's agent and management helps to provide an excellent alignment of incentives and objectives that is often absent when your agent and management are unrelated. Jon and Helen help me purchase properties that they know they will be managing for many years so are equally motivated to find the right properties as I am myself. If you are looking to invest in Columbus and are trying to put together a team, you have found the best out there if you use Jon and Helen!

Run away! Unless you're ready for Any kind of infestation. These properties are dirty.

I am a Property owner and Roost Real Estate manages my rentals, Property Management is a thankless job, the PM team could do things right 99 times out of a 100 and just go wrong once but we as owners feel like it is the end of the world. I switched over my properties from a different PM company who were Nickle and Diming us to death. They were killing us on rent ready repairs every time a tenant left, all the cash flow we made for the year was being funneled into repairs.nnWe switched over to Roost Real Estate because an investor who owns hundreds of companies across the country told me about how good Helen and her team was. This is one of the best decisions we made in our investment journey, I don't know how Roost does it but they do an amazing job managing rentals.nnThey work with contractors to fix up our properties , we had to get a property rent ready as soon as we switched over to Roost and the bid from their contractors was 40%-60% lower than what our previous PM charged us, this one incident made us feel like we won already by switching over PM services to Roost. They communicate on time and take care of things so fast, I now have peace of mind that my rentals are under a very efficient PM company. We referred Roost to a friend of ours and he had the same experience, which is why I felt compelled to leave this review. Roost never asked us to leave a review of any kind.nnI can't speak on behalf of tenants because I am a property owner but I have no doubt they take good care of tenants too because they are very professional and friendly. Seriously, this PM company is a hidden gem in a world full of tough Property Management companies. When the previous PM company was managing our rentals, this is who the winners were in the transactionn1) Bank - They made the most money because they own 70% of the assetn2) Property Manager - Their primary business model for generating revenue was from rent ready reapairs and not managing our properties, 3) Me as owner - Always lost, all the cashflow went back into repairs for the housennAfter switching to Roost here is where we aren1) Bank - They still make most of the money and righfully son2) ME as the Owner - We own 30% of the asset so we are now finally seeing cashflow which is why we got into Real Estaten3) Roost- They win too because they do an amazing job for the services we pay and increase their client/customer base.nnKudos to Roost Real Estate. I feel so blessed to have found themnYou are not doing yourself a favor by not working with companies like Roost Real Estate, give them a shot and you will be super happy.

I’m not usually the kind to write a review but Roost Real Estate definitely deserves it. Not all superheroes wear capes but Sarah definitely deserves one! She has been absolutely amazing through my whole experience with Roost real estate. This company is understanding & professional, and all they ask for is communication, but who doesn’t . I appreciate all the help I have received from them so far and look forward to our continued relationship in the future. I genuinely would recommend them to anyone.