New Albany Ace Hardware

My first time to the New Albany store and I got the same great service as I've gotten at the Baltimore store. I barely got into the store when I was greeted and offered assistance. I had called earlier to reserve a couple of bags of lawn fertilizer. In less than a minute I had it in a cart and was led to the part of the store where other things I wanted to get were located. The gal at the register was just as helpful and friendly and had me checked out in a flash.nnThe only downside was getting into the parking lot. The way the street is set up, only traffic on the same side of the street can turn in, so I had to turn around to pull into the place. No big deal but I thought I'd mention in case you're going there for the first time and coming from 161 direction also. Not sure, yet, if there's an entry from the side street just before the store.

One of their employees treated me like an absolute piece of trash.nnI had the review and experience written out in detail but Google doesn't allow certain key words to post publicly.nnI'll check back there in 2 weeks but I'll be shocked if someone that mouthy keeps a job in customer service for that long.nnAnother customer in the store even looked over at me, just as surprised when it happened.nnLearn to screen better.nnUnbelievable.

We enjoy the people working there, very friendly and helpful. Small enough to have a pleasant shopping experience but large enough to have what you need.

Well stocked hardware store. Friendly and attentive staff. Easily accessible.

Absolutely AMAZING people. If you just want a verbal hug, good service and great prices this is it❤❤❤❤. I'm glad my dad sent me here. I'm No longer going to the competition! Merry Christmas