Moo Moo Express Car Wash

I always love my car wash, but I'm just a little confused by the messaging. Since I bought the $18 wash I was expecting the small package with the dash wipe, the drying towel, and air freshener. When I pulled up to put my car in neutral I asked the guy working about it, and he stated they were out. No worries. I went inside with my receipt to simply ask for an air freshener, and another worker got the guy I originally asked and relayed my request. The guy I originally asked went into the back, grabbed an air freshener and this blue towel (pictured below). Now I'm fine with receiving what I got, but I just think this specific car wash location needs to be more consistent with what's listed on the website. Also, if you're out that's fine too, but please have an alternative. It may be small, but you're not getting what's advertised and that's misleading to consumers.

For one they have armed security soo that says alot. The line is always long and slow and today the machine went down in the middle of my VIP was and I came out with soap still running down and had to get back in the long 20/30 minute lineud83eudd2cud83dude21ud83dude14 staff are very cool and welcoming besides that

Nigel and the other employees are always helpful and friendly! Moo Moo always gives my car a nice clean wash and moves pretty fast.

The experience is great and wonderful and dukes is polite and respectful hope it stays this way very glad to be haveing a service to feel welcome and things with no disrespect

Best car washes are at Moo Moo. This location seems always busy. A little thrown off by the warning signs about loud music, guns, and drugs and police contact. I take it there have been some incidences here. I have not see any like signage out of the city. ud83eudd14