Capstone Property Management

They do not care about the quality of the living environments or services they provide. I should’ve assumed as much when I showed up on move-in day to get the keys and their apartment manager had totally forgotten it was the designated turnover day. Needless to say, we had to move in around ongoing maintenance projects. Nothing was cleaned or painted prior and I had to shampoo the carpets myself. They only mowed the grass about 3-4 times the entire summer and our parking lot security lights are non-operational. Additionally, one of their guys dug through some internet lines with an excavator whilst installing a drain basin, despite the fact that OUPS had everything marked. Spectrum and Capstone keep playing the blame game, so I finally sent a disgruntled email to the property manager and was chastised in return. What a joke.

We moved in after other tenants moved out, the house had not been cleaned, and was disgusting. Bob actually stated the floor hadn’t even been swept. We dealt with bed bugs being in the apartment behind us, and a roach infestation. Bob expected me to call to set all these things up to have them taken care of, even though that should have been done. Towards the end of our stay here, there was black mold growing in the tub and the floor next to it was sinking in/ rotting. Bob put it off for months, would say someone was coming then put it off for another week, etc at-least 4 times. When the guy came to fix this issue he pulled up the tile, left it in the middle of floor, left our shower completely in functional and ripped walls out. Bob called me stating there was dog urine under the tile. I explained my dog has maybe used the bathroom accidentally once in there, if even that. I also explained how the previous people must have had dogs, as there was a horrible smell, and I had to scrub the tile many times before. This tile was not properly installed, was laid over not one but two older laminate floors. I told Bob the black mold was causing health issues and he told me “ to move out”, so we did. Our security deposit was taken for flea treatments, new carpet, and a million other things. My dog did not have fleas as he was treated monthly and the carpet was so old and disgusting already when we moved in. Bob was a joke and told me that I shouldn’t have a dog, all we did was “party” etc, making assumptions of me. I wouldn’t recommend capstone to anyone.

I lived on a Capstone Property near Guysville for two years and I can say this rental agency is one of the best in the region. Bob (my landlord) was always quick to respond to issues and addressed any concerns. If you are considering renting in the Athens area, please consider Capstone. I can personally attest to their excellent reputation in the area.

The best rental experience I had in Athens!nnI have lived in Athens for 10 years, both attending Ohio University and working in the community and Capstone was the best rental experience I had. I entered the lease via sublet, and was able to extend it for an additional year with ease. Maintenance requests were addressed promptly. When leaving my lease due to purchasing a home they helped facilitate finding someone to sublet for the remainder of my lease! 10/10

I was very happy with my Capstone rental experience.This is one of the rare companies that understands that pets are part of the family, and I was able to pay a small fee to have my two pugs. That feature was the reason I went with them; but they also turned out to be great landlords in all other aspects. The rental team was always quick to respond to any issue. When the dryer broke, there was a repair guy the very next day! I enjoyed the house very much. It was clean and well kept. I would have stayed, but I purchased my own home. I recommend this company to anyone searching for a nice rental.