Map
Detailed Information
- Place Types Plumber
- Address 55 Lafayette Ave, White Plains, NY 10603, USA
- Coordinate 41.0618493,-73.7726989
- Website https://sila.com/?utm_source=google&utm_medium=organic&utm_camp
- Rating 4.6
- Compound Code 366G+PW White Plains, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
My heater broke overnight so I called Sila first thing in the am. The person on the phone was wonderful and gave me an appointment right away. A couple of hours later a very nice gentleman named Kurt came on time and started performing diagnostics on the system. Our heater is old and was turning on/off periodically so Kurt had to be very patient in order to find out what was wrong. Kurt explained to me what he was doing in every step of the way in a very methodical manner. I was impressed by his knowledge and how courteous he was. He also explained how I will be charged for the service and what my options were. Once he fixed the system he made recommendations about purchasing a new system which would enhance safety. Kurt was not pushy at all about purchasing a new system and he gave me all of my options which I appreciated. He was not in a rush at all but very patiently discussed the prospect of a new system or alternatively things we can do to enhance the existing system. After I decided to get a sales quote from Sila, Kurt volunteered to call Sila himself in and set up an appointment for me at my convenience. Sila is lucky to have such an impressive person in its service team.
I have been a customer of Sila for over a decade! They have installed both my air conditioning and heating systems as well as dehumidifier system. They are simply the best HVAC company. Professional and courteous and competent service. There is total confidence in their abilities. There is superb customer care! A special acknowledgment for our maintenance technician Kyle who pays attention to every detail and treats the maintenance of our home as it was his own. Sila stands out from the rest of the the service and installation companies. I can’t say enough good things about Sila and highly recommend to anyone who needs a new system installed or a maintenance contract for existing systems.
Doug and Curt, were on time extremely neat and tidy. They were both very friendly and answered all our questions. They cleaned our AC unit in the basement of our home and then checked our other unit in our attic. They also meticulously wrapped all of our exposed ac/heating vents with insulation throughout our basement. I was so impressed with their work. Very detail oriented and thorough I can not recommend Doug and Curt enough. We will definitely be using Sila going forward.
We worked with Kyle and he is one of the *BEST* technicians I've ever seen.nnKnowing how to troubleshoot and maintain the equipment in accordance with the manufacturer's recommendations is important; knowing how to address issues unique to the situation goes above and beyond.nnI'm technical enough to appreciate the professional solutions he implemented in response to the specific issues that went above and beyond.nnYears of experience, combined with an engineer's intuition, distinguish this company's service. I can't recommend him and the supporting team in the office highly enough. FIVE Stars+
First service call. Andres was very through, considerate and helpful. Very happy with service so far.nSecond service call was with Ivan. He was very kind to answer all my questions and explain at the level of detail that I sought. He got to the bottom of an install issue very quickly. It was a delight to have him service our new furnace.
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