Map
Detailed Information
- Place Types Hardware store
- Address 12 Utility Dr, Ithaca, NY 14850, USA
- Coordinate 42.4683964,-76.4075243
- Website http://www.hepsales.com/
- Rating 4.4
- Compound Code FH9R+9X Ithaca, NY, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Guys are absolutely awesome showed me what I needed but I did not realize it until I got home
I went there after a referral for bathroom renovation supplies. I expect that if I work with an actual person that I would get a minimal level of customer service. It's been like pulling teeth. We have to continuously call her to follow up, since she doesn't call back or return emails. Then we ordered a bathtub that we ended up pretty much researching ourselves and she didn't tell us that we needed a drain/overflow for that model, so when we got it, the plumber couldn't install it. We ordered the item and I've been waiting a month for it now. Last week when I called (since I had not heard anything yet) she said It would come yesterday or today. I didn't hear a thing, so called again. Now they say it should arrive next week. In the mean time we have no bathroom. I should have gone with Lowes, I get better service there.
Helped me set up a pressure test kit for a radiant floor system after 5pm.
Great place to stop and grab home improvement projects.nThe employees are very knowledgeable, and helpful.
They didn't carry the manufacturer of the part I needed, but they told me about another store nearby that .. Did. I'm up and running the same-day thanks to that freely given advice. That's not just 5 stars, that's a 10 !
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