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Richard J Duell Plumbing & Heating

165 Freemans Bridge Rd, Schenectady, NY 12302, USA
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Detailed Information
Openning hours
  • Monday 7:30 AM – 5:00 PM
  • Tuesday 7:30 AM – 5:00 PM
  • Wednesday 7:30 AM – 5:00 PM
  • Thursday 7:30 AM – 5:00 PM
  • Friday 7:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Richard J Duell Plumbing & Heating
Reviews
Leanne McMaster (03/16/2021)
I will recommend Duell plumbing and heating yo everyone! They came out on a weekend and fixed my boiler. Nate was wonderful! He explained everything he was doing every step of the job. I'm so impressed!
Ashlyn Ledbetter (02/20/2021)
My husband and I experienced issues with our boiler since moving in to our new home. Monstrous noises, bad vents, loss of water, continual short cycling - you name it, we had it. Just short of a handful of plumbers came to our house and none could figurenout the issues, particularly the short cycling. It was puzzling everyone. We finally found and reached out to Mr. Duell. He was extraordinarily attentive and kind, talking through every single thing we had experienced. He analyzed photos and videos we sent. He assigned one of his specialists, Nate, to our home who worked for hours over the course of two days to assess, rule out, and eventually diagnose and remedy the issues present. Nate and Rich consulted over the phone tirelessly to find solutions. Nate was extremely professional, knowledgeable, diligent, and persistent. He treated our home and concerns as if they were his own. He is an excellent representative of Mr. Duell’s business and we will not hesitate to reach out to Mr. Duell and Nate again for any plumbing and heating issues we may have.
Martin Sherman-Marks (02/24/2021)
My family has been managing the affairs of my elderly mother-in-law from two states away due to the pandemic, which has been a challenge all around. When she had an issue with the gas line to her dryer, Duell was the only local plumber who got back to me in a timely fashion, and they had a team there within about an hour. More impressive still, when they realized that it was in fact a propane line rather than natural gas and that they weren't able to service it, they not only contacted me to explain the situation and recommend someone who could help, but also waived their call out fee, something they absolutely didn't have to do. It's a hard thing trying to take care of an aging relative when you can't be there, but Nick and his team at Duell made it a little easier, and we're very grateful.
brian brosen (03/13/2021)
Loving them. Responsive, reliable, pricing is good.
Daniel Curran (FFSS) (01/28/2020)
A close friend referred me to Duell Plumbing & Heating after he had a positive experience with them. Our 50 gal water heater had a slow leak so I gave Duell a shot. The receptionist answered my call, took down the pertinent info from our current water tank and patched it through to Dave, the local technician. Dave called me within 15 minutes and was at my house within 90. He and his colleague Kyle were very polite and answered any questions my wife and I had. As someone who makes their living on customer service and repeat business, this was very impressive service. Looking forward to having hot water again!nnDan
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