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The Cheesecake Factory

1612 Palisades Center Dr, West Nyack, NY 10994, USA

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Detailed Information

Place Types Meal takeaway
Address 1612 Palisades Center Dr, West Nyack, NY 10994, USA
Coordinate 41.0965365,-73.9555908
Website https://locations.thecheesecakefactory.com/ny/west-nyack-62.htm
Rating 4.1
Compound Code 32WV+JQ West Nyack, NY, USA

Openning hours

Monday 11:30 AM – 10:00 PM
Tuesday 11:30 AM – 10:00 PM
Wednesday 11:30 AM – 10:00 PM
Thursday 11:30 AM – 10:00 PM
Friday 11:30 AM – 10:30 PM
Saturday 11:30 AM – 10:30 PM
Sunday 10:00 AM – 10:00 PM

Photos

Reviews

Maryem Sencar (03/05/2021)

Our waiter made our experience very awkward and uncomfortable. We did not finish our food because we were quick to get out of there.nHonestly, I don’t know what happened. He was very nice and talkative in the beginning and it seemed like something just switched off. He started acting uncomfortable and saying strange things I guess to be funny or make conversation? He acted as if he did not want to be our server anymore and continued to ignore us constantly, while we saw him running back and fourth to other people around us.nHe forgot the bread and we were given the bread with our food after we asked another waiter to bring it, which was a let down.nHe forgot what my order was. Refills were not offered. Never checked up on us at all.nIt was obvious he saw us because I caught him staring at us - as if he was uncomfortable around us.nHe said some pretty awkward remarks as well which leads me to believe why his character changed. I think he felt awkward and just didn’t want to be our server anymore. If this was the case, he should’ve asked one if his colleagues to be our server if he was uncomfortable.nnMy husband and I spoke to a manager about it. We did not catch his name, but he was young. He told us he was very sorry about the situation and he hopes we will come back. I don’t think we will, but thanks anyway!nnFood was good

Yamilé Boisrond (04/05/2021)

They have been busier than usual, waiting list will be 1hour and 30mins. I strongly suggest you reserve your table slot online. Which does not guarantee immediate sitting, it just makes you a priority, basically skip the line. Might still wait a bit. IT IS WORTH THE WAIT...nBAR SITTING AND HIGHCHAIRS ARE OPEN, NO LINE, NO WAITING LIST... they are limited meaning you might have to wait for a sit or high table to free-up. ONCE AGAIN IT IS ALL WORTH THE WAIT... so download your favorite gave or grab a drink at the bar, order your appetizers to go start eating that ud83dude02ud83dude02 as you waiting for a proper sit.

Andy (02/26/2021)

So when my wife and I first went inside, we weren't 100% sure if they were doing dining (due to COVID). We kind of just stood there awkwardly for a couple minutes because it wasn't very obvious where we should go. The waiter was very nice and polite. Wasn't too impressed with their food. My wife ordered grilled cheese, and the cheese wasn't fully melted. I got a salad which was very bitter, but the vinaigrette dressing was good. My wife ordered a cucumber lemonade, and it was surprisingly very good, and we got some kind of peach mixed drink which was also good. Of course, we also had to buy the cheesecake and it was even better than what I expected.

Deanorlandoricardoclarke RENOVATIVE inc (S.S.M.C) (08/31/2020)

Great hung out spot

Rosemary Brennan (03/30/2021)

Went to Cheesecake Factory in Palisades mall Food was good .But service was slow our waiter Ian it seemed was always going to different tables had to wait close to a hour before we got our food and the place was not that busy then when I paid with a gift card and the remaining balance with my bank card took him forever to bring it back .He went twice in the kitchen and .Finally had to get another waitress to get him to do the transaction he had already done the giftcard but walked around with my card until the waitress got him to finish it. So help him if he was trying to do anything funny with my card .Going to watch my bank account. Might have been Innocent but in this day and age got to be careful. He should have just gone to the register done the transaction and come right back to the table and returned it to me.

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