Laundry Lounge

Long time customer of Laundry Lounge. Have visited for years, but particularly after Covid-19, their facility has declined.nnMachines are out of order constantly — they either place red tape over the machine, or have outright left them broken. Have encountered this most often on Saturdays, when the facility is busy since it’s on a main roadway, and the customer service is non-existent.nnThey removed their cable/TV, so there is no longer any television in the building. That happened several months ago. They do have wifi, *if you have your own Spectrum service.nnThe quality of wash has decreased. Please do not load your washer close to capacity, you’ll rarely get clean.nnOverall, you’re better off choosing a better location. They need dramatically better upkeep, caring workers, and management improvements before I could suggest them to anyone.

Great place to do laundry. A little packed on weekends but there are dozens of machines at the ready both big and small for whatever sized loads you need washed. Plus theyve got coffee, vending machines, and a tv available to kill time while your clothes are being washed

Don’t know how this place got 4 stars... I’ve been there twice as I didn’t feel like driving to Tonawanda to my usual place and 85% of the machines don’t work and have tape on them. It is dirty in there and always busy. I’ll make the drive to Tonawanda from now on. Staff was nice though.

Love doing my laundry here, the machines work, the staff will help you if you ask them, very friendly people, they have an ATM, free coffee in the morning hours, vending machines, bathroom, sink, great neighborhood too.

I've been coming to this laundromat for at least 16 years what I need to wash bigger items, and I've noticed within the past two or three years the place seems to have gone downhill machines are constantly broken with red tape on them but never to be fixed..... The place always seems to be somewhat dirty as if it could use a full weekend cleaning.....I wonder if the same guy owns it I believe his name was Mike very nice guy always smiling you would see him come in every day or so interact with the customers.... I'm wondering if he's sold off the business or if you just don't care anymore would love to know what has happened to this company