Home United States New York Costello's Ace Hardware of New Hyde Park (Lake Success)

Costello's Ace Hardware of New Hyde Park (Lake Success)

1518 Union Turnpike Lake Success, Shopping Center, New Hyde Park, NY 11040, USA

Map

Detailed Information

Place Types Hardware store
Address 1518 Union Turnpike Lake Success, Shopping Center, New Hyde Park, NY 11040, USA
Coordinate 40.7534314,-73.6918576
Website http://www.acehardware.com/mystore/index.jsp?store=14070&cid=lo
Rating 4.2
Compound Code Q835+97 New Hyde Park, NY, USA

Openning hours

Monday 8:00 AM – 9:00 PM
Tuesday 8:00 AM – 9:00 PM
Wednesday 8:00 AM – 9:00 PM
Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 9:00 PM
Saturday 8:00 AM – 9:00 PM
Sunday 8:00 AM – 6:00 PM

Photos

Reviews

Li “Pooky” B (12/17/2020)

I have to say I absolutely hate shopping in this store. Which I rarely do only because most of the workers are a bunch of young men and they completely ignored shoppers. Especially when you are black or a woman. No one would even ask you if you needed any help or acknowledge you. A while back, I was there shopping for some electrical supplies and several men have passed me and another woman shopper and not one of those salesman even looked in our direction or asked us if we needed help. The employees used foul language on the sales floor and even the manager I heard cursing, complaining and putting down his employees in front of the shoppers. I guess this is what qualifies as good customer service nowadays. I would rather do my shopping online or at Lowe's or Walmart which is not much better. But those stores have an excuse. These stores are too big and they don't have enough employees to take care of all the customers needs. But I'd much rather shop almost anywhere rather than shop at Ace hardware again. I have some spray paint that I need to return. but I would rather keep it and lose the money rather than return back to that sorry store. I'm sure most Ace hardware stores are much better than the Lake Success, NY store. But this store makes the company look unprofessional.

Blanca Misrahi (03/15/2021)

My husband and I went to Ace Hardware in New Hyde Park and we had the best experience.. Kieran helped us and I have never seen a young man so dedicated, helpful, respectful, knowledgeable and quick. We bought a BBQ for our son and whatever question he couldn’t answer he was quick to go and find an answer and a solution. He is really a pleasure to deal with, every place should have a Kieran working for them, the shopping experience would be a lot more pleasant. The customer service was great, we found everything we were looking for and everyone was very helpful.

etag 8 (01/10/2021)

I shop here for over 17 years. The staff has always been respectful, patient and helpful. They are the go place for my home for keys, air filters, and garbage pails among other things.nnThank you for giving this store Charlie he does a great job. The staff is so important and some are still training but give them their chance to shine too. The family work life creates a nice community role model. Hope you find what you need on your next visit. I am proud to shop with them always. They have ordered items, explained what tips are best for my home heating system and more. Thanks for helping our community. The cashier/ sales person Kieran and three others too were on target, helpful, responsive and did a wonderful job helping me and others in store too.