Massage Envy

I had a 90 minute massage with Adrienne today, and not a single moment was wasted. It was very therapeutic and I can feel that my body will be doing some major healing after this! Definitely recommend seeing her!

Great massages I just wish that we were given the full time we pay for; for example, one-hour session is only fifty minutes. I would love to get what I pay for.

Got a facial here today and let me just say I was absolutely impressed. Unfortunately, I cannot remember the name of my esthetician but she was wonderful. Her energy was so welcoming and comforting. She was awesome and explained things every step of the way. If I lived closer I would be here once a week!

I had a 90 min massage with Jessie- she communicated wonderfully and did exactly the spots I needed her to work on. The only disappointment was I was brought in 10min after my apt time and we ended 5 min early so it was more of a 75min massage than 90min. They also informed me without the introductory price a 90min massage would have been $165 which seems very steep compared to other places I've gotten massages at in the past. They also asked me about the tip more than once which was a little pushy, but it was an overall good experience with kind people

Great estheticians but typical corporate philosophy. Make it easy to enroll, but a pain to cancel. When I wanted to cancel because of COVID-19 as they were not offering facial services, they said my membership fee was overdue. I couldn’t understand why they expect my fees if they aren’t fully open. They said I can put my membership fee for massage and if I didn’t pay I will lose all credit accrued. I don’t want a massage! It’s like a restaurant charging me for food I don’t want to eat because what they have isn’t available. The stars are for my fav esthetician who deserves 5 but alas is stuck with a terrible customer service company.