P.F. Chang's

Always have a great experience here. During the pandemic this has been the go-to restaurant for my friends and myself. I think we've eaten here 3x a month since January since it's where we feel the safest.nnIt's a intimate atmosphere for a P.F. Chang's - decidedly more intimate and modern. The food & presentation have always been excellent and the staff has been superb.nnHighly recommend.

I made reservations for 2 friends and I for 630pm. We had to wait almost 15 minutes to get seated. It took a really long time for our food to come out, however the food was really good. Our waiter gave us Cheesecake on the house.

Very bad experience. Place was not busy and limited seating,and I ordered to go. I had a free entree reward I wanted to use and the worker could not either figure out how to redeem. I asked for a manager and he was no help. I showed him the email and he still did not figure it out or over ride and just make it happen. I asked for fortune cookies and double dipping sauces. As I waited a lady said to me , this place is horrible and I asked why? She said that she called and was told at 6 45 pm her food would be ready. She had been waiting and now was 730 pm and still her take out was still no ready. I explained what I went through and still waiting on my order. I did not get any sauces I asked for or fortune cookies, terrible.

Good service. Good food. A bit pricey for the portions but was able to make a reservation on a Saturday evening so that was a plus

This chain is one of our favorite places to go for our family. This time we decided to stop by this location as we were shopping in Willowbrook mall. I’ve been very disappointed with a guest service at this particular restaurant. When we walked in a hostess told us that a wait time is about 40 minutes, which was fine with us as we didn’t book a table in advance. So we gave a phone number and continued our shopping.nnThere were no phone calls or text messages received from this place. We returned 30 minutes later to find out that they gave up our table to someone else as we didn’t respond to calls and messages. It turned out that a hostess didn’t get our phone number right.nnHuman mistakes happen all the time. The worst thing was their behavior to manage the situation. They refused to book another table even we told them that we can wait more. Neither we got any apology for the inconvenience.