All Mountain Rentals, LLC

Property: Forest Ridge 8C Lincoln NH. Although actual address was 8 Charkarohen.nnRODENTS AND BUGS!!nHouse had mice... we saw one in the kitchen...so gross! Then found traps around house, so clearly the owners and rental company knew of problem... but still charged full price and gave a very small refund. Rental company sent their service guy to lay more traps. Home also had cobwebs and bugs everywhere we had to clean to get rid of spiders and bugs on the wall....rental company said all the houses in the area have mice and bugs. I highly doubt the homes that are taken care of properly will have such a problem. We had to clean up all the bugs and spiderwebs throughout the house ourselves to be able to live there for the week. Meanwhile we were told that cleaning people were just there before we arrived. There is no way anyone would miss the webs and bugs all over the walls... and no way they formed the day we arrived.nnODOR!!nAlso Very bad odor of Dog in the entire house....it was almost unbearable. I get that they rent to families with dogs but the place should not wreak of dog if they would clean.nnThe home came with outdated and dirty kitchen appliances (Pots and pans were all scratched so toxic to cook in them) that could be health hazards in addition to the health hazards of the mice.nnWe had traveled far and there was no availability elsewhere for us to leave. Although they offered for us the opportunity to just leave... Owners and rental company did not disclose mice problem or we would never have rented the home since we had small children that could get sick from rodents. They should have offered a full refund or at least 50%. We stayed out of the house as much as possible to avoid the health hazards.... which is why I think a fair refund, not the $200 they offered, should have been provided. I think it was bad business practice. It’s fine to protect the owners of the rentals, but be fair to the customers that rent. We barely stayed in the rental because if the issues described above.nnHouse we stayed at was Forest Ridge 8C

We enjoyed our rental from this company! Booking through airbnb was very easy and the staff was very communicative. Check-in and check-out were easy and our rental was clean and well maintained.

This company worked with me through the COVID crisis and let me cancel my reservation because I was unable to fly in from ST Louis, Mo. I will work with them next year when we reschedule. Great customer service during a very difficult time.

My family and I have owned a rental property home in Thornton, NH for almost 25 years. We've had many realtors over that time. None have come even close to All Mountain Realty (Kathy and her team). All Mountain is the best as far as customer service, professionalism, knowledge of the business and the area, and has had a great success rate at securing rentals for our home, all with that personal touch and with a very reasonable commission rate given the numerous invaluable services they provide. Their response time is quick, their dedication to both property owners and renters second to none. As we live three hours away, at those times when we've needed immediate intervention for an emergency issue, they've accommodated us above and beyond. In a world where true customer service and dealing with actual people is sadly fading away, All Mountain Realty is leading the charge to keep it alive. HIGHLY recommend!

A great group to list your rental with or hook you up with that special vacation spot in the mountains.