5 Star Plumbing Heating & Air

Do not know what to say other than this was a first class operation from start to finish!! What a perfect name, 5 Star and that is exactly what it is. From the initial phone call, to prompt service and follow up service everything was top notch. Our service tech Curtis was very courteous and friendly. Can't imagine using anyone else ever!!

Matt and his team are amazing! Back in December 2016 our furnace went out - just 6 months after we moved to the area. It also happened to be 2 months after our wedding and we didn't really have the reserve funds for a new furnace. Not only did 5 Star promptly (within 72 hours) get a new furnace installed for us, they willingly figured out a payment plan for us. Fast forward 4 years, we immediately went to them when we needed a new water heater. The water heater was installed in May 2020 and then started acting up the end of November 2020. Two different guys came out over the course of 5 days to figure out why the pilot light wouldn't stay lit. After their multiple trips and still not consistently having hot water, they simply decided to replace the water heater entirely.nnAll of this is to just to say that 13/10 we would recommend 5 Star Plumbing Heating & Air. Everyone we've ever worked with has been professional, courteous, and willing to answer all of our questions and address any concerns we have. Not to mention prompt both in returning calls, scheduling appointments, and arriving for said appointments. Really can't stress enough how great this company is. We will 100% be calling them when it's time to update our AC unit.

Had a REALLY bad plumbing issue. Not only were they able to send someone very quickly, the person they sent ALSO looked at my furnace and did a fantastic job on the plumbing issue. They were not pushy, but gave me options. I was PLEASANTLY surprised at the bill for the day and they gave me all my options and estimates quickly. Again, no pressure. I had to deal with my husband's dementia while dealing with the plumber/heating person... he was great! Thank you SO MUCH!

These guys were AWESOME!! From the first phone call, we could tell we were dealing with the right people. On time, courteous, clean, efficient, knowledgeable, and best of all reasonable pricing. We had another outfit out there that wanted an astronomical amount for furnace only! 5 STAR came in with a bid at about 65% of the other guys bid, and that was with A/C as well!! Very impressed! This is a one stop shop, no need for anyone else! :) Thanks Again 5 STAR!!!

Best work I’ve seen for a plumbing and heating company. They are there in a timely manner and do great work at affordable prices