Moore Mechanical - Plumbing, Heating & Air Conditioning

After numerous small issues ($175-300 repairs) that had occurred with our natural gas furnace we started to shop around to replace the 19 year old furnace in our home. After four quotes from different companies, we went back to the first company we called, Moore Mechanical. By far they had the best price of anyone that we called to our house. However, even if they had quoted us the highest cost of all the companies we had give us estimates, we would have chosen them.nnDave was able to set us up with a convenient date and time to ensure our furnace was able to be installed. His knowledge of mechanical systems far surpasses that of anyone else that stepped foot into our home. Every company needs a “Dave” as his knowledge of mechanical systems will put any home owner at ease. And if that’s not enough to convince you to give these guys a shot, then Andrew (install guy) is the icing in the cake.nnOur install required a couple specialized parts and Andrew was able to manage the install of the furnace on his own. Andrew had clear and appropriate knowledge of HVAC systems and was able to confidently install our furnace in a timely fashion that never once felt intrusive or as an inconvenience to my wife or myself.nnSpending any amount of money on your home is never fun. So make the correct choice and use Moore Mechanical for your installation. I can’t speak about their plumbing, generator install or anything else they do, but if they are half as competent as they are when they install a furnace, your money will be well spent.

I was referred to Moore Mechanical by a friend who was very happy with the way Dave in the office, and Andrew the service tech took care of him. I called and asked to speak with Dave, and was told he no longer worked for the company. I then asked if Andrew was available to come out and diagnose my furnace issue and quote replacing it, as well as my A/C. I was told Andrew was also no longer with the company. I asked when someone could come fix my furnace, and was told it wouldn’t be until tomorrow or the next day because the tech had to drive over 2 hours away, and I would have to pay over $100 for a service call fee. This ETA is unacceptable when it’s freezing cold inside my house. It makes me question why Andrew and Dave are no longer with the company. I doubt I would’ve had this issue if they were still there. DO NOTUSE THIS UNPROFESSIONAL COMPANY!!!!

Required quick service to have furnace fixed. Came out promptly and diagnosed problem quickly. Had fixed and heat going in a couple hours.