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Xpert Auto Wash

5134 S Pennsylvania Ave, Lansing, MI 48911, USA
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Detailed Information
Openning hours
  • Monday 7:30 AM – 7:30 PM
  • Tuesday 7:30 AM – 7:30 PM
  • Wednesday 7:30 AM – 7:30 PM
  • Thursday 7:30 AM – 7:30 PM
  • Friday 7:30 AM – 7:30 PM
  • Saturday 7:30 AM – 7:30 PM
  • Sunday 9:00 AM – 5:00 PM
Photos
Xpert Auto Wash
Reviews
Colby Hurley (09/03/2020)
I was employed by a local dealership to take care of vehicles on the lot, make sure they had fuel in them, make sure they were clean, inside and out, and often my manager would have me run vehicles through this carwash. They always seemed to do a good job, and I was impressed with their service. Although after saving up I purchased a used, 1997 GMC Sonoma ZR2. I was very proud of it and one day I figured I would have them wash it. I purchased the most expensive wash and they directed me to the track.nAbout half way through the wash a spinning pillar ripped off my driver's side mirror. I pulled around and talked to a guy who explained the manager wasn't present and to fill out a claim form stating what happened and the owner would take care of it, I waited a week for a phone call with no response. So I returned to the business and the same guy said to get estimates of how much it would cost to fix.nI got multiple estimates and returned with them and they continued to ignore my situation. I went back four more times and got the same response each time.nI ended up paying out of pocket to have my mirror fixed, costing me over $230!nWould not suggest getting a car wash here because they do not own up to damages they made. Very disappointing!
Nathan Potter (07/22/2020)
DO NOT waste your money here. I had a car wash membership for unlimited washes. Great deal right? Well once COVID-19 hit, they closed up shop and continued to charge me for a service they were not providing. When I asked the gentleman working, he told me my account will be given two months credited to my account to make up for the months that I unwillingly paid. When I tried calling I couldn’t get a hold of anyone, and now this month they ran my card again for the price for the membership. I am now in the process of trying to get refunded for the three months. This place has horrible management and pitiful membership services. BE WARNED
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