Roland Realty

Money hungry leasing company who does little to maintain their buildings, yet expects their tenants to uphold perfect living standards. They are not flexible or forgiving in any aspect, and when we moved into our unit many things were out of order including dirty washers and driers, moldy showers, and other problems amongst these.nnAbsolutely do not lease through this company!

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Please do yourself a favor and DO NOT lease with Roland. It’s an entire scam and they just want your money!! The process of finding an apartment with them started out great. Extremely friendly staff and the process was easy and smooth. Yet, they “claim” to cover a certain amount of your utilities. It is all a lie!! The amount I paid for ONE month was extremely ridiculous. Even better, they don’t send your utility bill each month... they wait to give it to you like 3 months after. How unprofessional is that? Please please please do not sublease here unless you honestly want your money STOLEN. You will NEVER see a cent of your security deposit back. They charge you for having dust on your drawers and every little thing possible. This is a total robbery and criminal. I beg you to not lease with them and if you are already, well good luck.nnThe apartment was also infested with WASPS!! It was a beautiful apartment and spacious for 2 people. One of my roommates who subleased first semester had found wasps and immediately called Roland so they can contact pest control. They came in and told us it was “horse flies”, clearly it wasn’t. It took them 3-4 times to come into our apartment to finally determine that it was wasps. Better yet, my roommate was living in constant fear because she’s deadly allergic to all types of bees.nnPlease do not lease here!

I stayed at the mid-tier Roland Realty apartment on the basement level and it was exactly that. Advertised as full renovation but it was clear the whole apartment & building wasn’t renovated or even luxury as they try to make it appear. It’s obvious the renovation job was cheap & the building is not up to par at all with the rest of the surrounding apartments in the area. Cheap trim around the bottom of the walls that came off easily, sloppily painted & cheap as it came off if you rubbed too hard, not thoroughly cleaned before new tenant came in, old tiles with black mold when I moved in, big holes & cracks all in the cement block walls and ceilings. So much mold & mildew in the basement apartment & many bugs, slugs, and different insects. Always had a basement stench no matter what. Windows to the basement apartment covered in dirt & grime on the outside, which means Roland never cleans them. Tub drain was already severely clogged the day I moved in. Hallways were never swept or mopped by Roland and huge cobwebs & in the hallways & mud caked to the stairs.nnGet a consistent professional cleaning company to address the mold & mildew inside the apartments & properly clean. Clean the hallways & grounds more often including power washing the windows or something. & if Roland already has a professional company coming in cleaning & overturning apartments then they need to get a better one because a lot of stuff was clearly missed during the turn over before I moved in .nnRoland Realty does not upkeep their properties wellnfor my building there was always trash all over the ground & sidewalks in the back of the building. & the flower basin in the back right where my window was always had tons of trash in it. Mailbox system is outdated and inconvenient especially during the pandemic since we couldn’t get packages from the office.nnI’m giving 3 stars because I’m assuming most of the issues I faced was because I was in the basement & loads of inconveniences due to the pandemic. I also didn’t view the apartment before I moved in because I was in a rush so that is completely my fault. But that doesn’t negate the fact the apartment & property was neglected by Roland.nnI’m sure staying on the higher floors the experience was much better. Overall, the apartment was an apartment. It provided the basic necessities & Roland wasn’t a bad company.

As a first year here on campus, this was my first time applying for an apartment. I've toured everywhere and went to Reddit for advice and Roland was the best option. I applied for a Studio and the room itself is quite huge for the price and in good shape. The bonus utilities such as the barbecue grill, pool, and coin-free laundry is a huge bonus. The tenants there are all super friendly and chill and try to accommodate any abrupt issues. I cannot thank them enough!