Rantoul Express Wash

Ridiculously small and dated. I thought the automatic wash would damage our car. **Update***(in response to owners reply): there are two auto wash bays and only ONE of which is equipped with up-to-date technology. We unknowingly went to the antiquated bay. It doesn't even have a dryer! Also, the owners customer service skills are seriously lacking to say the least. His/hers snarky reply to my post ensures that my family (which is quite large)and I WILL NOT return.

Auto wash started & then just stopped roughly a minute in. So I went into one of the self-wash & it was a bit pricey but effective. I spent $10 in self wash for around 4-5min. I called for a refund on the $6 autowash & was told where I could go pick up that refund, the next day when I got there & told the guy why I was there he kinda laughed in my face & he tossed a token on the counter & said that will get you another wash, which essentially made me never want to give the business any money again.

Love this car wash. I go through it every time I am in Rantoul.

So.....I know it's not the smartest thing to get a car wash while it's 20 degrees outside, but I figured since the doors are down during the wash, can't be that bad right? The couple of cars in front of me seemed to be okay, aside from trunk and bumper areas not being washed too well.nnSo....it definitely glitched with my car in the wash area. After the wash, it didn't spray the soap off of my side mirrors, so I thought....ok, not that bad. I'll just spray them off after the wash. So I'm happy because I get to drive out of this thing and get this over with. The doors then proceed to open half way, then wash my car again. Sprayed soap all over my car. Rinsed the trunk off, then told me to exit. Great! So I had to spend an extra $6.00 to spray all of the soap off of my car. It took awhile because the soap was frozen, along with my fingers and I had a crying baby in the car but I finally got it all off.nnTried to call the number posted, no answer. Honestly, I initially wanted to call them to let them know of what happened and convince them to shut it down for the day, as it's obviously not working properly. (What's new though right?) Called again when I got home, no answer again. So hopefully no one else goes there, which I'm sure they will and are because there was a line as I was driving by shortly afterwards.nnAll in all, wasted $15 today, but I learned many lessons:n1. Do not go to the car wash while it's below freezing.n2.Quit giving this car wash my money.n3. I'm pretty sure I now know what frostbite feels like.n4. Always keep a pair of gloves in your car.nn***I left 2 stars because I feel that this car wash needs to make many upgrades. I spend a minimum of $9 every time I go to this car wash. It's also always packed so I know it's taking in revenue but I don't spend my time learning about the costs of running a car wash so who knows... However, This will be an emergency option from me from here on out. Quite frankly every time I go here, my car never gets clean and this experience, along with the lack of being able to get ahold on anyone, sums up my experience with this car wash. It's a 2 star car wash, maybe 3 stars on a good day. Sorry for the long read.

Worth having their car wash special! Pay $24.99 a month and wash your car every day if you want. ud83dude01