SERVPRO of Monroe, Randolph & Washington Counties

Their secretary is extremely polite and has amazing customer service

To have your sump pump and backup sump pump quit during this crazy time of the Covaid - 19 pandemic added more stress to our already stressful day. Servpro came into our house the morning after the water damage and began to do their assessment and their crew arrived later that morning. They worked hard for two days straight to get all the wet material out of the basement. They were consistent in coming back to check the dryness and trying other methods to get it dried out. We could not have asked for a better team from Servpro to help us thru our time of need. We'd highly recommend Servpro and are very thankful they were able to assist us in our time of need.

I could not be more thrilled with experience I had with ServPro of Monroe/Randolph County! Aaron as an owner put my needs first and communicated with me during the entire process of my work. He is DEFINITELY someone I’d recommend to handle my water mitigation problems and more!

I refer Ben and the Servpro crew to my HVAC customers for duct cleaning. It is a good feeling when my customers call me and say how happy they were with the whole process.

I called 3 different times and was told that someone would be in touch with me about my project. No one ever called, and the serviceman that was supposed to come by and be in touch never called or came by.