Decorah Heating & Plumbing

One day I am at ma's house. She says guess what..now the water heater went out and doesn't work. I go downstairs and relight the pilot light. Next morning the water is cold so I look at water heater to see the pilot light is out again. I relight it and stay there and watch it to diagnose what the problem might be. I see when the burner went out the pilot goes out also. So I call my friend who got out of the plumbing and heating business and got a regular daytime job. He just does his HVAC work as a side line.nnWhen he comes over I tell him that I need a new gas valve so he takes a look at it. He would have to order the gas valve through the plumbing supply but he thought it might just be a thermal coupler. Next morning I am downstairs relighting the pilot light again. I call my friend and tell him to go ahead and order the gas valve. But before the gas valve comes in, mother calls her grandson.nnSince he doesn't have a HVAC license, he calls up a contractor. When I get to mother's house the contractor is leaving. I asked him if he got the valve replaced. He responds that he doesn't think it's the gas valve but just a thermal coupler and I explained we just put that thermocoupler in. He says that is what I think the problem is though. Next morning guess what I am doingnnI call up a third contractor. He comes over and takes the burner assembly out take things apart blows through the valve to make sure there aren't plugs and says I'm going to put on a new thermal coupler. I said I've already had two put it in. Well they may have put in bad ones and I'm going to put in a new one just in case because they are cheap. I now have gone $250 in thermal couplers and service bills. Next morning I am down on the floor lighting the water heater.nnI called my friend and ask him if the valve ever came in. Yes it is in but since I have a regular job during the day can you go pick it up. I said no problem how much is it. He said it's $149.nnOn the way I stopped at Decorah plumbing and heating. I wanted to check to see if I could get a valve from them cheaper and have it replaced. He man in the corner office (whom I am going to guess is the owner) replies, you do not even want to replace a gas valve on a water heater. When I asked him why, he said because that valve will cost you half the price of a brand new water heater. I told him I can order one off rheems Supply house.com for $93 I have one sitting at the Plumber Supply Warehouse right now for $149,.nAnd he said then why didn't you buy it? I just said okay I will and walked out. 15 minutes later I walked in with the invoice and I said there one gas valve for $149 plus tax.nnI would definitely advise shopping around, going elsewhere but whatever you do watch out for these guys. That is my opinion.

My air conditioner was running but not cooling.They worked on it cooled for a month then called them back air worked for a month stopped cooling. Air conditioner is still un fixed got charged a huge bill that they wpuld not work out with us on.