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Fred Couch (11/03/2020)
Frankly, I would be embarrassed if anyone ever felt the need to leave this kind of feedback to warn others from using my service. And mind you I dealt with both the rental manager (Ann) and the owner (Sharon).nnTo preference everything, I paid my rent if not on time, weeks in advance, and kept the place in better condition than when we found it.nnThe short version - I would never rent, buy, or do any business with this company again.nnI would get radio silence from both Ann (rental manager) and Sharon (the owner of the company) for weeks, if not months at a time regarding anything.nnWork orders open for over 8 months at a time, and then when you are tired of paying your rent on time and not taking no for an answer, they have the audacity to tell you that you are harassing them. That is a legitimate statement I got back after paying rent for 12 months on time, and finally not taking radio silence for an answer and calling every 30 minutes to get an answer that I deserve. And Sharon (the owner of the company) told me I was harassing her after a phone call a day for a week with no answer, and finally demanding someone at her company did their job (which apparently is a huge inconvenience for them) she finally texted me saying I was harassing her.nnThen they blame the owner after its all said and done and try to pass the buck. I don't care if the owner of the property is a use to be pastor that coaches football. It is your job to manage the client, not mine.nnDon’t get me wrong, they tell you up front that this sort of thing would never happen there (because we said in advance it was a problem before). They still just took the money and did not care to handle anything in a timely matter, or at all.nn!!!!!!READ THAT AGAIN!!!!!nnJust look elsewhere.
Rebecca Colley (06/27/2020)
Michelle Greene I highly recommend her she is an awesome agent.
whitney staples (01/14/2020)
Hometown Properties is great. Thank you for all your help!
IAmPantsless (09/04/2018)
Sharon was awesome to work with when buying our second home. Moving here from across the county was hard as the market down here is a lot different from what we were used to. We gave Sharon a list of things we would like in our future home and in the first day of showings she found the one for us. Upon entering each home we went to see, she came prepared with pages of information on the property which were very helpful in our final decision to buy. As for availability, due to our work schedules she was also fantastic when it came to questions or concerns with the home we purchased, being available to us whenever we needed her. Once it was time for inspections/etc. she worked with the seller and went above and beyond! Making sure everything that needed fixed was done in quick and professional manner. We would recommend her to anyone wanting to buy a home!
David Norris (10/07/2019)
Awesome agents in Pell City, Alabama. Very friendly and knowledgeable of current market.
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