Chesney Coker - Tower Realty Austin

We started working with Chesney in August 2019 and have been delighted with our experience. Chesney is the best – he is extremely professional and conversant with the UT Residency process and helped my son obtain residency in 12 months. With his keen insight and knowledge of the real estate market near UT, he was able to provide excellent guidance which helped us close on a condo in a great building very quickly. Chesney and Jennifer have been managing our condo for us and have taken care of everything promptly. They are both great to work with, and I heartily recommend Chesney and Tower Realty to anyone looking to establish Residency while attending UT.

I recently stayed at one of their properties on the corner of 21st and pearl. Upon moving into the apartment, there were many issues that should have been dealt with. Not only was it not properly cleaned it looked like it was put together with scraps. My room had a dried up piece of soap stuck in the shower and the other bathroom was covered in mold, which both my roommate I had to clean ourselves. All over the apartment, and even on some of the appliances, there were paint stains. Every single door handle was a different style. All 3 of the bulbs in my bathroom were different and 2 of them were not even working. I was told to replace them myself or they would charge me to replace it. We weren’t even given an ac filter, which they also told us we had to get ourselves.nImmediately after moving in, my roommate and I noticed the lights along walkway to our apartment were not working. To get to our apartment, it was pitch black at night. We sent several emails to management and it took them almost a month to fix this.nNot only was the apartment a mess, but management was incredibly rude. My roommate and I primarily dealt with a woman named Jen who wouldn’t know what customer service was if it hit her in the head. Extremely disrespectful every time we spoke. 
Upon moving out they told us in order to receive our deposit split we were to email them exactly how much each person was to get and where to send it. I paid more than my roommate because I brought a pet which I very clearly stated in the email. Even with this, they sent the check split straight down the middle. I emailed Jen to see why It was split equally when both my roommate and I agreed to other terms. She said she saw the email I sent and made a mistake and would see what she could do. I emailed her 2 days in a row and even called the office multiple times, only to be ignored. On the third day they finally picked up the phone and Jen explained to me that nothing was going to be done about THEIR mistake. At the time my roommate and I were not on speaking terms, which is why I made sure to send an email on EXACTLY how to split it. While explaining this to her over the phone and demanding they contact her, Jen hung up the phone on me because she “was not going to be spoken to like this.” As a result of their negligence I was out $100.

Thanks to Chesney, my son is now a Texas resident with all the benefits of an in-state student. Chesney walked us through the entire process and guided us to a wonderful condo. We highly recommend Chesney and his team. They helped us navigate all aspects of the purchase of the property and the in-state application process. After the purchase, his team has been excellent at managing the property and has provided worry-free service.nnChesney and his team are very personable and great to work with.

I used Chesney to help purchase a condo with the goal of establishing in-state residency. 100% of our interaction was via phone and email. Chesney was responsive, knowledgeable and provided excellent guidance. I followed his check-list for establishing in-state residency and have now been granted in-state status.

Chesney helped us find a condo for our son attending UT. Chesney was extremely knowledgeable with the market in Austin as well as Texas residency. He was very patient and gave us great guidance. His office staff was great to work with as well.