Marquis Management

I recently moved in and had a very long ongoing conversation with Natalie at Marquis. She was very nice, professional, and willing to work with me on finances. She answered quickly (such a rare blessing!) and gave me a plethora of helpful information as well as meeting me on short notice to show me the apartment. She actually answered my specific questions instead of just throwing info at me and trying to make a sale—and that’s part of what sold me. From what I could tell, she was honest and forthright about everything, and was willing to guide me through the process at every turn. Though it wasn’t sparkling when I moved in (oh well, whatever), I like the apartment too! I appreciate Marquis for their great customer service and genuine attitudes.

Would recommend looking literally anywhere else. These people play students out for an extra buck. Several friends with the military were unable to get out of lease or negotiate despite having active duty orders. Don't move here!

Marquis Management is so hit or miss sometimes that I would honestly recommend just not leasing with them if you have other options. I lived in one of their properties for a year and they were super nice but that was about it. Our room had a lot of issues such as cockroaches, a broken AC, and random things coming into our apartment. We would ask for maintenance requests and they said they would come in and fix our issues but I swear we would leave with more issues than we started. Our roaches never went away, no matter how many times we asked them for fumigate or to ask for exterminators, there would ALWAYS be roaches. I wouldn't care as much if bugs didn't bother me seeing as Austin just has a lot of them, but I have an extreme phobia so when I asked for it to be fixed I would have liked if they went away at least a little. Also, when our AC broke, there was this awful smell and when we asked for that to get fixed, the maintenance came in and couldn't identify the problem so we had to struggle with that for a while too. Then, they did renovations on our place and took our insulator off our door and like never thought to install it back?? so we had so much dirt and stuff coming in through the cracks of our door. Lastly, we left for break and when we came back we found a random cutting board in our sink. Like my roommate and I have never seen that cutting board in our life so we are like who came into our apartment other than management??

Live in Nueces Oaks and my apartment is full of Mold and just found out by knocking on doors 4 other tenants are experiencing mold issues as well. Would never stay at any other properties managed by them. Marla is the most unprofessional Manager as well. As soon as you request a work order she takes it all personal and extremely rude. DO NOT STAY HERE. Wish I could give them a zero one is very generous

I lived here for a few months and cannot complain about my experience. Service requests were catered to on the same day I submitted them. I never received exorbitant charges and the place is conveniently located for anyone studying at UT. The management was always nice and my neighbors were nice and quiet. I would recommend this place to anyone looking for an affordable place to live in west campus.