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Zen Nails

8640 Haines Dr # H, Florence, KY 41042, USA

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Detailed Information

Place Types Beauty salon
Address 8640 Haines Dr # H, Florence, KY 41042, USA
Coordinate 38.973035,-84.664352
Website http://www.facebook.com/zennailsllc
Rating 4.6
Compound Code X8FP+67 Florence, KY, USA

Openning hours

Monday Closed
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 9:30 AM – 5:00 PM
Sunday Closed

Photos

Reviews

Lynn Anise (08/29/2020)

I usually really like getting my nails done at Zen Nails, but this time was the LAST time. I have specifically made an appointment with Lianna TWICE and each time I get redirected to Mark instead. This time, I was scheduled to get my nails done at 12:15 pm. When I walked in she was still working on another client so I was like “cool no problem, let me find some polish.” 12:30 rolled around and I was finally seated. About 20-30 minutes later, another woman who was scheduled with Lianna came in. Lianna continued to do my full set but suddenly started rushing and then says to me, “I’m going to switch you with Mark so that I can do the other client’s nails, okay?” I was absolutely shocked and extremely irritated because I felt like I had to play musical chairs as the other client was obviously more of a priority than me. I’m a great tipper too so I felt that would have been an incentive for them to provide better service but I guess not. It’s just extremely unprofessional to overbook people. I hope they see this review and reply with the same rude comment that I’ve seen on other reviews saying, “your name wasn’t on our client list,” or make up some excuse to justify their horrible customer service. I’ll definitely be taking my business elsewhere. Goodbye, Zen Nails!

Emily Saez (11/13/2020)

I can bring Lianna practically anything to put on my nails and she makes it happen! Always just perfect finish, too. I always have gel, no tips.

Brock Bishop (09/10/2020)

Best in the business

Susan Kitchens (10/01/2020)

First time at Zen’s had pedi and full set. Great place I have been.. Everyone is very friendly and professional. Tammy did an awesome job.. I would recommend everyone I know to come here..

Suzanne (09/16/2020)

To be fair, my daughter had another tech who did a 5 star job. My tech cut me and we had a problem communicating. It appeared her mind was elsewhere. Neither manicure nor pedicure were good. Place was clean, people pleasant, but getting cut is a big problem for me.

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