Map
Detailed Information
- Place Types Hardware store
- Address 7135 N Expressway 281, Edinburg, TX 78542, USA
- Coordinate 26.374662,-98.14559
- Website https://www.tractorsupply.com/tsc/store_Edinburg-TX-78542_1331
- Rating 4.3
- Compound Code 9VF3+VQ Edinburg, TX, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 9:00 AM – 7:00 PM
Photos
Reviews
3/18/21nTicket: 651886nYou have these cute tractors in the front for kids and I looked through them for a while choosing what I wanted for my son. Cashier Lourdes dosnt find a tag on one of the tractors and switches it. I come home and it's broken on the wheel. I'm disappointed.... no I can't go and switch it. She shouldn't have done that she saw how long It took me to choose them. And she just finds one with the barcode but no front wheel... it's also sharp... so... that sucks
Store personnel, including the store manager, have extremely poor customer service skills. They don't take the time to listen and are abrasive when responding to any questions. I decided to purchase a tractor and other large items elsewhere to ensure I was provided with good quality customer service.
My first ever review and I’m sad to say this is the worst Tractor supply location. This is our local store now, and every time we go and ask questions we get the run around. Store manager and employees are very rude. It’s not nice to make customers feel like we’re a bother when we ask a questions or for assistance.nToday, we call to check to see if an item is in stock before making the drive and we’re put on hold for over 10 minutes both times. Last time we got curbside delivery they didn’t have it ready so we waited which was fine but turns out they didn’t even have the said item in stock. This location definitely needs better management.
My husband and I traveled six hours to Edinburg to purchase a large item. One employee told us that the merchandise would be available the next morning. The manager rudely commented the following day that the employee who may have said that would come in later but she made no effort in confirming it nor did she provide a solution. She lacked professionalism and failed to represent the Tractor Supply Company with integrity and commitment. The fact that some customers have dealt with challenges during this COVID-19 environment is obviously not being considered by this company. As a customer , I impress upon you to train your team members about courtesy, professionalism, representing your agency, and familiarizing themselves with your company's products to ensure standard goals are addressed.
I find it frustrating when you order something curbside and they don't have it. Their inventory is definitely off. If it says they have something in stock for pickup today they probably don't. I will look for other options before TS from now on.
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