The Horizon Team

I, my realtor, and my lender have been unable to get in touch with Rick Shelton after attempting to contact him several times. He doesn’t answer the phone or reply to voicemails and will only send a text that states “I’m busy at the moment, please text”, and then won’t respond no matter what you send. He doesn’t return voicemails when you leave them. Since trying to purchase a home from Mr. Shelton and the horizon team My realtor has only been able to get one email response promising a speedy close. However, that is far from the case! I have already made an offer, have my pre-approval, and certified bank funds to move forward. I’ve also had to cancel the home inspection 3 times because Mr. Shelton won’t move forward with signing the contract to initiate the sale. After speaking with someone at the horizon team she stated that the only way to get in touch with Mr. Shelton was via text or email and that nobody at the office could reach them on the phone. The representative from the horizon team office also said they had no other way to reach Mr. Shelton other than email or text and of he wasn’t answering there was nothing she or the horizon team could do. This is beyond deplorable business and if no other agent is able to represent the seller and property then it should be taken off of the market as well as Mr. Shelton removing himself from representing as the realtor.

Such a great company to work for. They really pride in investing in their agents and making sure we are fully equipped to deliver A++ service to our clients. They try their best to accommodate all of their agents -- even their part-timers, like myself. They have weekly morning and evening meetings to attend where they bring in reputable companies (title companies, loan officers, insurance agents, etc) to educate us on their part of the process. We are a close knit family and everyone is willing to help and extend a hand when needed. Just a great team to be apart of.

Becoming part of the Horizon Team has been one of the best moves I have made. Not only are you treated like family, you get the best mentorship and guidance. Our amazing leaders help you grow your business and expand your knowledge. As a part time agent, I can honestly say this brokerage is motivating me to become full time. :)

The Horizon Team is definitely a great company to work for. It's lead mentors are there for you 24/7 when you need them and the Realtors provide a one on one White glove service for all your real estate needs. I am definitely blessed to be part of such a great team who doesn't treat you like just another transaction, but actually cares and will work for your best interests when it comes to purchasing real estate.

I like working with the team, they provide training, support, and the atmosphere is inspirational. The location of the office is easy to find and right in the Heights were there is so much development and expansion of the neighborhood with restaurants, new grocery stores and the Houston Bayou hike and bike trail. Working with The Horizon Team is a great experience!