Citris Nail Spa

Where do I start!? Not only is the service always great, but I have yet to find another nail salon where my nails truly last after I leave. They are attentive and patient about what you need and get the job done.nnI decided to go for an adventurous look this week-- nail designs and an almond nail shape. THEY DID THAT! Q did a phenomenal job! HIGHLY RECOMMEND!nnNAIL SET DETAILS:n- Almond shapedn- Acrylicsn- Pink Cover Powdern- Gel swirl designsnnP.S: Photo is NOT editted!

Came here for the first time today and my nail tech Tommy was amazing!! I got long coffin shaped nails with marble designs on a few and he did it perfectly even better than the reference picture. Everyone here is friendly as well. I would come back for sure just so Tommy can do my nails, oh and the wine!!!

Went with the gf yesterday. Ladies did a decent job but was clearly doing the bare minimum to not raise a complaint. Ladies engaged with each other and rarely spoke to us. Was only offered a drink at the beginning of the session. When it came to the massage portion of the session the ladies just rubbed the same spot in a repetitive motion. Nice place just the staff wasn’t into it.

So I’ve been going here for pedicures on & off for a couple years, never had an issue. I finally decide to treat myself to a full set after about a year. The first pictures are of what I walked out with. The second pic is what I asked for. I went back the next day just after they opened. I spent the night before contemplating- I’m in the service industry & I’m used to biting my tongue. But I paid $65 for...what? To be embarrassed of my hands? The manager looked, was quite busy, but let me know they would get someone to fix them. The tech who did them, Q, walked in & the manager confronted him in front of me. He came up to me & asked me “what’s wrong with the nails?” Which I felt was super inappropriate but anyways, I told him what I had already told the manager “They’re low quality for what I paid. They’re lumpy, misshaped, & they look nothing like what I asked for.” He said “ok!” & walked away. Then I was assigned to another tech, I sure wish I remembered her name (Vivian maybe). From the beginning, she was very condescending. Told me they looked “exactly how they were supposed to”. ........????? I told her that’s not what I had asked for at all. So she, condescendingly, asked me “well then what DO you want??” So I showed her the picture...again. She said “he did them exactly how he was supposed to so I don’t understand. You have short nail beds so that’s how almond shape is going to look on you.” So I asked for another shape. Figured they couldn’t mess up a square. She walks away & a few seconds later the manager comes up to me & says “we have to do them exactly the same as yesterday or we have to charge you more for another shape” ???? What? I came back to get something DIFFERENT because you guys couldn’t execute what I asked for & now you’re going to charge me extra for something you messed up? “Ok then just do that shape but longer.” There were many more condescending remarks from the nail tech (Vivian?) about how I “chose the wrong color/shape/etc” & how it was basically my fault the nails looked “so ugly” (now she agrees they look messed up?). As she’s finishing up, she tells me “I can’t do the the design because you got them longer this time so I would have to charge you.” ????? I didn’t even argue I was so done. Did she realize how much of my own time was wasted by this experience? Basically, I felt bullied & ridiculed for some trash nails I paid $65 + a generous tip for. I silently let her finish, I had no more energy to argue or even stand up for myself. I’m not even going to provide a picture of the end result. They look fine, plain black. I walked out with no word & I will never be stepping foot into that establishment again.

This is the best place to get my nails done in Houston. My nails turn out feminine, dainty, and pretty. And I’m a bit figitty when I get my nails done but they are patient. They deserve my coins.