The Edge at Clear Lake

I just saw the name change on this apartment complex and I HAD to come here and warn people. Don't get fooled by their new name and fancy new website. This place is terrible at best.nI lived for months (while pregnant and with a newborn) without A/C. Maintenance crew kept telling me they had a new A/C unit to install but management wouldn't approve. There were roaches everywhere. From Day 1. Leasing agent that signed us in basically lied until a lease had been signed. We didn't even get the unit we were told they were getting ready for us. I could go on and on but please for the love of God. Don't rent here. PS. If you choose to move here at least Josh is a great person to communicate with.

Don't plan on having any guests if you live here - no visitor parking, and cars towed in the middle of the night without any warning or signage. Even in the middle of helping with a move, stuff still in the back of properly parked car. Over $200 to recover vehicle from car impound lot in SE Houston.

I am a resident here and have been for a few months now. I never leave reviews but I need to WARN EVERYONE WHO WANTS TO MOVE HERE! IF I could give this place 0 stars I would. The only good thing here is the community manager Josh. This place is infested with roaches, I have been dealing with this issue since the day I moved in. To put it in perspective I was killing 17-23 german brown roaches a day. I moved in during a month and got a pro rated rent but was forced to pay all of rent for the next month up front which was not expected and I was not told about. Then I have had to deal with the worst maintenance team. I had a maintenance person come into my apartment while I was here so they could fix the heater. He literally put his hand in front of the vent, left the apartment, told the manager he checked everything out including the coils, lines, and the attic space where it is kept. I called him out on the lie and the manager sent the maintenance supervisor who was not friendly. He told me that the heater didn't even use gas. Guess what... I am charged for gas every month and the maintenance supervisor told me the complex is all electric. So somebody is lying to me. I moved in the apartment was filthy, not cleaned, they PAINTED OVER BUGS AND HAIR, there are cracks all over the walls and water spots and no one has looked at them. If you are dealing with anyone else in the office besides Josh... its a nightmare. Managers even told me that if they would have known the condition of the apartment when I moved in that they would not have let me move into that unit because of how bad it was. I want out of this lease so badly that I have considered looking into legal advice/help to be able to get out of the lease. DO NOT MOVE HERE!!!

Kathy in the front is HORRIBLE . Rolled her eyes, gave attitude and when I asked her why she had an attitude she said “ Because I’m not understanding what you want.” Josh made this place great please consider bringing him back. It you want business here let her go before she runs all your tenants out.

A great place to call home. The office staff is very knowledgeable and friendly. The maintenance staff is awesome. My work orders get done in a timely manner. I love the location. The property is so clean and so quiet. I think the new Managers are doing such a great job. The leasing consultant is always very kind and helpful too. I will renew my lease her again. I love it here.