Map
Detailed Information
- Place Types Meal takeaway
- Address 1333 Bay Area Blvd #300, Webster, TX 77598, USA
- Coordinate 29.5387473,-95.1437869
- Website https://restaurants.fiveguys.com/1333-w-bay-area-blvd
- Rating 4.2
- Compound Code GVQ4+FF Webster, TX, USA
Openning hours
- Monday 11:00 AM – 9:00 PM
- Tuesday 11:00 AM – 9:00 PM
- Wednesday 11:00 AM – 9:00 PM
- Thursday 11:00 AM – 9:00 PM
- Friday 11:00 AM – 9:00 PM
- Saturday 11:00 AM – 9:00 PM
- Sunday 11:00 AM – 9:00 PM
Photos
Reviews
Great food. Everything is always fresh. Service is always great. Cajun fries are the best! We have to go here at least once a week. I was big on whataburger till I tried this place. Never disappointed after a visit here.
Made my order wrong, threw fries everywhere in the bag
It was my first time to Five Guys last weekend. The cashier was friendly and explained the menu (reason for the stars). I ordered 2 little bacon burgers all the way, a grilled cheese, and a small fries.nnPlace was busy so I expected somewhat of a wait. I was seated at a table close the counter waiting for my order to be called... Numbers were being called out of order (not unusual since some orders obviously take longer than others).nnAfter waiting 25 minutes I was about to go up and inquire about my order when my number was finally called. I walked up and the guy behind the counter says we called this 20 mins ago. I thought I misheard him (there’s no way! I’ve been waiting there the entire time.. and heard every other number called. Mind you when someone didn’t immediately get up to grab their order they shouted it at least 2 more times). So I said, “I’m sorry what was that?” He repeats himself that they called my order like 20 mins ago. I (kindly) explained I’d been waiting here the whole time and my number was definitely not called. He grabs my bag and looks inside. He realized the fries aren’t in the bag (I’ll get to this later) and grabs some fries and throws them in. Nonchalantly he says, “Oh well, at least the fries are fresh.” I grabbed the bag and walked out.nnI didn’t wait 25 minutes and spend $25 for some “fresh fries.” It’s obvious what happened. Whoever made my order didn’t finish it, because they were waiting for the fries to cook and later forgot about it... hence the fries not being in the bag when my number was finally called.nnNeedless to say, I was annoyed with the lack of customer service. As for the food.. my “fresh” fries were just okay.. nothing special. By the time I brought the food home to my fiancé and friend (now almost one hour after the order was just sitting in the bag), the bread was soggy. He said the burger was pretty good otherwise. Will we be back? Probably not.
Consistently very good food as always. Great fries, clean location and super fast for making everything fresh
Awesome food.nJust wish they had shakes. Lol
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