DreamWash Auto Spa

Friendly staff and quick service. Lots of vacuums and they offer detailing services too. Hours are great for folks coming home from work. Downside...following my wash, my side view mirror was still dirty as were my wheels. When you pay for a platinum or gold car wash, my expectation is my car would be clean.

Overpriced for the quality. I wash all my cars by hand but wanted to give this place a try, to save time. I have used $3-5 car washes in the past and had much better results than the $10 wash at this location. After the wash there was still dirt in many spots. The attendant was very quick to help, so at least the employees seemed to be great. I would suggest spending more time before the auto wash scrubbing the front and back or reducing your price to $5/6.nnUpdate: changing to one star. Reached out to management and they are truly petty. Good luck to anyone who does have an issue, guarantee it won’t get solved. Sorry to the employees who work here under this management.

Brian, the VP of operations, is extremely rude and disrespectful. My wife and I had our car detailed today after a road trip. After the detail, my wife noticed a scratch on our leather that was not there before the detail. He sent a snapshot of my wife exiting the vehicle and then provided a zoomed in photo with an area circled. The circle shows nothing and he then goes on to tell us our leather is in terrible condition and it will not hold up if we keep our car in the condition we do. He states the video is 4K and shows a scratch beforehand. It doesn’t show anything.nnThe new scratch to our leather is on the drivers seat. We have had our car detailed at Caramel car wash the last two years. Traditionally, once or twice a month. We always make sure it is done after road trips since we have young children. They make a mess with food. Brian is an obtuse buffoon that cannot handle a customer complaint if it hit him in the face. He even goes into how they do twice the business Carmel does when we mentioned Carmel has great service.nnWe will never use their service again. There is a reason the BBB has them rated at an F. Our review would be zero if we could.nnUpdated note from owners response: Brian Lewis, your response as an owner shows how classless you are and quite frankly, what a poor owner you are. My gut is you are not majority owner and if my gut is right, I can see why. I wonder how long it will take the majority owners to realize you are not the right face for the company.

Great car wash with very effective automated wash. The complimentary towels, cleaner and strong vacuums are nice touch. Everything is well maintained. Very friendly staff. Highly recommend.

For the prices, I feel like they're mediocre. They don't shine the tires to my liking. I feel like they can be more detailed for the amount you spend. Customer service was excellent.