Subway

I placed an order today for two sandwiches, 1 salad, 1 bag of chips and 4 cookies. Our order arrived via door dash with no cookies and a sandwich made completely wrong. When I called the shop the woman said she made a mistake on the sandwich (used the salad instructions instead of what we ordered). She apologized and said she would remake the sandwich and deliver it plus the cookies. Never showed up. I text her asking if they were still going to deliver with no response just the managers name and phone number. Frustrated that I pay for a service and its not correct.

I placed my order online and paid for it at 11:23 am with a pick up time of 11:40am. I arrive to the store a few minutes after given pick up time only to find out it hasn’t been made. I am very understanding when it comes to lunch rushes and there was only 1 person working the counter at the time of my arrival, so I waited until 11:50 to check back to see if my order was ready. By then, another employee was already helping the rush of people who kept coming in one after the other. Again, my order was pushed to the side to help those that were coming in. At this point it’s after 12:00 pm and I’m slightly irritated that I had to wait 20+minutes for an order that I already paid for while watching people who came after me leave before me with their order freshly made. *My complaint here: why is there an option to place an order online and pay for it IN ADVANCE if there isn’t a sufficient amount of workers to tend to customers?* I wasn’t the only person waiting for an online order but I was definitely the person that waited the longest. **This complaint is not against the employees but rather the general manager/corporate and the lack of time management there is for scheduling.** This location will not be a lunch choice in the future until there are enough workers to tend to customers. I suggest anyone that needs a meal in a timely fashion (especially if you are on the job) to go elsewhere.

Yesterday I ordered online steak cheese sub it only had a string of steak on it . I noticed today since I didn't eat my half yesterday. The are putting less meat and ingredients on . Why do the free one if you plan on not putting the right amount of ingredients. So disappointed

I placed an order online and when I called the store, they had no record of it. They gave me a number to the store manager but unfortunately it must of been his personal cell phone and I never received a call back. Once I arrived at the store the person on duty was still baffled as I pulled up and showed her the order on my phone. A few minutes later after looking at the receipt on the counter, she found it. I personally would advise going elsewhere if you enjoy Subway. They seem to be disorganized at this location. Food wise it wasn't anything special. The wife ordered the cheese steak and ended up throwing the whole foot long away. She said it just didn't taste good and the texture of the meat was nasty.

Great service and sandwiches