D'Vinci Nails & Spa

Eric! What a professional at this! My nails are flawless! Quick! Sharp! What a masterpiece! We’ve traveled hours to enjoy a nice weekend and we’re off to a phenomenal start all thanks to Eric! Definitely 5 star experience! I will be back!

I got my nails done at another salon yesterday and right after leaving, a nail broke. I didn’t have time to get it fixed then and there and also didn’t live anywhere close to that salon. I went to two places today before going to this place and was told they can’t fix just one nail.. Eric at D’Vinci took me right away and got my nail fixed in no time with an exact color match! He took the time to ask about my day and also tell me about his day! I just moved to the area and will be going here from now on. Highly recommend them! My nails look amazing!! Everyone in there was so positive and the atmosphere is very light and clean! Go get your nails done here girls and guys! They listen to your nails needs!

The only reason why my review is not 5 stars is because of the very rude technician by the name of Kelly I dealt with today. Kelly usually does my pedicures, while Mimi does my gel manicures. As soon as I walked in today, I requested only a pedicure in which Kelly started running the water. I then told the owner that I would like to add a manicure, and I requested Mimi because she's so pleasant.nnAs soon as I requested Mimi, Kelly rudely told me that if I didn't want her that I could use Mimi for both services. I immediately said excuse me, and she repeated herself. I told her that I was the customer, and if I requested someone else for my manicure, I had that right as I was the paying customer, and MiMI always does my manicure. She started going back and forth arguing with me in front of other customers. I was pretty shocked at her attitude because I always leave them a great tip.nnI was even more shocked that the owners didn't immediately pull her to the side to correct her because she was out of control. As soon as she walked away the owner then apologized. I really like the place, however due to the disrespect I faced today, I'm going to find another Nail Spa in Allen. Even though she was rude I still left her a $10 tip, but because of MiMi's professionalism, I left her a $100 tip. The other members are extremely nice and caring but Customer Service is very huge for me, and I refuse to spend my money where I'm disrespected.

Walk in No appointment guy at the desk was cordial but I immediately noticed the difference in how he talk and dealt with me versus how he talked and dealt with others of other ethnicity... he would come to check to make sure they were okay he even came to ask if they wanted water he never addressed me in that way clearly it was a difference in how I was being treated versus others so I left.nnIf you are African-American and reading this post we must remember that no matter how nice someone is in their mind sometimes its already a stereotype type and belief that's why they continue to treat African American in the way that they do.nnI will never go back to that place no matter what.

Spent a mommy and me spa day with my daughter there. The staff was so sweet and even gave my daughter goldfish to keep her happy while she waited for me.