Ricci & Capricci

TL;DR Not worth the money or time to get your eyelashes lifted and tinted here, and don’t plan on starting at your scheduled appointment time. Sylvia herself is sweet and accommodating. I have not used any of her other services.nnI came to Ricci and Capricci today for an eyelash lift and tint. I have never had anything done to my lashes before, so I thought this would be a baby step before I tried extensions. Sylvia was very kind and accommodating. She explained the whole process the entire time she performed the eyelash lift and tint. I saw previous reviews that mentioned her not being consistent with the time of the scheduled appointment, so to curb that, I decided to call an hour before our appointment to confirm that we would start on time, making sure she doesn’t have a client that may run over into my appointment time. She assured me that everything would start at my scheduled time, at 2pm. When I arrived, she was shampooing and rinsing another clients hair, then still had to blow dry and style their hair before she got to me. She told me beforehand that the session would take about an hour long, so in my mind I was planning on leaving the salon around 3pm. Unfortunately, she did not start on me until 2:45pm.nnAside from starting late, Sylvia made me feel comfortable and walked me through her process. By the end of the hour, I was excited to see my lashes lifted and fanned out, but was met with a less than lackluster result. I’ll attach photos on my before and after. But my eyelashes looked exactly the same! I was so disappointed in wasting both my time and money. If you’re looking to get your eyelashes lifted and tinted, please look elsewhere.

Wonderful polite and professional hairdresser. My hair came out amazing.

Don’t recommend this place for a pedicure with Sylvia. I had a groupon for a paraffin pedicure and I originally made an appt a week out. My appt was rescheduled twice and then the day of my rescheduled appt, it was cancelled 2 hours before. I asked when I could reschedule, yet again, and received no response. I am typically an understanding person and empathetic that things come up. But my appt was already rescheduled twice and then cancelled. Then she wouldn’t even respond to reschedule again. So after waiting for a response for two hours I said that I would not reschedule and would get a refund for my Groupon and go elsewhere. Still no response. A friend a mine experienced the same thing with her Groupon. Appt was changed multiple times and then Sylvia was 30 minutes late for her appt. All I can say is, don’t waste your time and don’t buy her Groupon.nnSylvia, if you don’t want people to use Groupons or you don’t care about them, don’t advertise them. Plain and simple. Be more professional, please. I would have tipped you very well had I actually been able to use your services. This would have been my first pedicure since having my son and I was looking forward to it.

I went for a pedicure and was a little disappointed that there wasn't the big pedicure chair. She did a great job with what she had but I wasn't comfortable. I sat in a salon type chair and she brought out a foot bucket, not jets, with slightly warm water. She did a good job on making my feet soft and painting my toes. I'm just uses to the big pedicure chairs and was looking forward to it. It seems like she specializes in hair and facials though. Small business owner if you like to support her.

Although Sylvia was very nice, I was very disappointed in today's service. I set an appointment for 1 in the afternoon today, but Sylvia reached out Sunday to change it to 10 am. No problem, I made the arrangements so my husband could watch our son earlier. At 9:40 I got a text saying she was going to be 20 minutes late, but I was already on my way (I live 35 minutes from her salon and was gifted this groupon). She didn't show up until 10:35. On top of that, I was expecting to have a relaxing spa pedicure, but the way it was set up I had to sit in a chair (just a regular decorative chair) up against the wall that didn't lean back or recline, which was rough on my already jacked up back. The foot soak was just a bucket with water, no jets or anything. I was also disappointed in the color choices. She only had 25 color and half were nude shades and the other super bright and obnoxious shades. No glitter, no wine colors, very limited. Probably the most disappointing part was lack of massage. One of the most relaxing parts is the massage and I would say she spent 2-3 total between both legs. My deluxe spa pedicure here was not up to par with previous places I have been to. She even told me to be careful because my nails were still wet when I left. I've always been given enough time under lights/fans at other places for nails to dry before being told to go. Again, Sylvia was a very nice lady, but definitely didn't feel like I got the service that was advertised.