Catawba Community Mental Health Center - York Adult Services

Office staff had always been very kind to me! My therapist and psychiatrist were also very kind and helpful in treating me! LGBTQ friendly, abuse friendly, depression and anxiety! I highly recommend going here for mental help!

100% DO NOT EVER GO TO CATAWBA MENTAL HEALTH.nnThey overcharge (even after discounting it due to income- I know this because I have since switched to a different location that also accounts for income total), they do not provide quality service (they will discuss what they will do with you, and never actually do it), they do not do labs on you for medications that require labs, they will literally NEVER call you back (even when you've called well over 10 times in the span of 3 months looking for SAME information), they are unorganized (they literally lost some of my paperwork), I once tried to make a payment, but no one in the office knew how to use a card reader (in 2020) and informed me this AFTER they asked if I wanted to make a payment, legit 99% of the front office staff acts like they don't want to be there (I usually was on the receiving end of some kind of pointless attitude), they are unprofessional- a lady was literally eating on top of paperwork and getting food all over it (seriously, ew), I was never notified when medication was ready to pick up- indeed once it wasn't even labeled with my information and I ended up being turned away, I went in for crisis once and the triage nurse acted like she was confused as to why I was there, they will put you on hold and literally forget about you.nnYALL. It was nice having someone to talk to, but they literally did noooooothing for me. Ever. Honestly, there's probably more that I am not thinking of.

Suffer ptsd and severe anxiety. Had therapist which helped me cope and feel i had safe place to release my feelings without judgements. But they cancelled my therapy said all i needed was a nurse and a dr to prescribe meds. So now im dealing with some really hard times and need my therapist but im having to deal with this alone. They get you in get you treated by great drs and nurses ive had so far. But new management changes has hurt a lot of us whom.needed that support. Id give them 5 stars if theyd give the therapist back to those like me. But as of right now.im very disturbed with the changes made a few years ago. And now meds arent called in like said. Just frustrated

Been canceled for appointments at least twice. Had to quit anti depressants cold turkey due to the last cancellation. No one approved a refill i suppose. Therapist was good at least so they get a star.nnWhat if i had been a touch more dependent on meds?nPeople can slip into psychosis during withdrawal from anti depressants and other similar chemical compounds. It’s everyday it seems you see violence on TV. You think they would’ve thought about that.

This is a State ran facility and for that, I give them 5 stars. It isn't easy following all the rules that I'm sure the state puts on them, but they do their best to care for all that need mental care. The counselors (in my experience) truly care about their patients and their well-being. If you do what you are supposed to with their care (like calling ahead for refills, or making your next appt.) then you will not have any issues in getting what you need, when you need it. I had ONE bad apple there once and she is no longer there, but when there is an issue, they address it with their staff. If you know someone that needs help for anxiety, stress, or something more serious like schizophrenia, please contact CCMHC.