Coastal Dry Cleaners

Very polite staff and fast service!

I came here tonight to use the laundromat. They were so nice, the young man in particular. He took his time giving me advice on what size machine would best clean the items I brought in. He was genuinely kind. Then I asked if I could buy detergent and he gave me 2 Tide pods for free. Later, I wanted to buy a water from their drink machine and it was broken so they gave me a bottled water for free. Truly nice people....a rare find these days. *They gave me 2 dryer sheets and advice on how to save $ using the dryers.

The woman at the counter has bedbugs. I'll pass.

I am extremely dissatisfied with my experience @ T&J's as they are calling themselves. I took my wedding dress in to have a spot cleaned and when I went to pick it up, the spot was still there. There were a few scuff marks at the hem that I had also pointed out to them, which were still there. From what I could tell, they only pressed the dress. I spoke with the owner about giving me a discount and he flat out refused. In fact, he started to argue with me! He made me to feel like I was stupid to think that they might consider only charging me for the pressing. I told him that the spot and scuffs were the only reason that I brought the dress in and since it was still just as dirty as when I brought it, that I shouldn't have to pay full price. He was very rude and aggressive with me. I did manage to get him to send it back to cleaning and try again at no additional charge. After the second time, the scuffs were gone but not the spot. I almost decided to leave him stuck with the dress and just forget about it, but instead, I took the higher road and just paid for it and left. I WILL NOT ever go there again and I strongly suggest to others not to go there either. He simply does not care about customer satisfaction. To top it off, I had forgotten about a cleaning trick of my own and when I got home, I tried it and the spot came right out. I will not reveal the trick here as I would NEVER want them to learn about it and help their business flourish, I would rather see them slowly go out of business by making people mad and losing customers. Again, this man was extremely rude to me and if I was dying and he was the only one that could save me, I would prefer to die.

Kool place.