Northern Tool + Equipment

Visited the store 3/25/2021 searching for an Air Hammer.. associate/employee Lisa offered assistance.. Extremely helpful, pleasant, friendly. She shortened my search time, found the correct product, walked me to check out, made sure the online discount I found was applied correctly. I wish all retailers and big box stores were this helpful.. Great experience.

Team member Deedee was very helpful and made sure we got the best price. She even found a tape measure to check our lug spacing on new wheel. Cashier Emma confirmed our pricing before finalizing the sale. Both ladies were friendly, courteous and had a warm sense of humor.

I went there to get some heavy duty shelving units for my garage. They were not on display but Team Member Brenda Cody was very helpful and had someone bring 2 out from the back. She also matched the online price for the units and I was able to get an additional discount. They also brought the shelving units to my truck (they were heavy). Very good customer service and they had what I needed at a good price.

I always have a great experience at Northern Toll Hickory. Their customer service is exceptional. Dee is so helpful when i am looking for the hard to find item. I recommend them 100% for your shop tool needs.

I visited northern tool in hickory North Carolina after I ordered the wrong item on line. Savannah helped me get the correct item. Everyone at the store was very helpful with my questions. Dee Dee and moody also helped me get what I needed with a smile.going to a tool store as a women sometimes makes me a little nervous but a northern tool they greet you with a smile. Thank you