Rich & Charlie's Woods Mill

A small crowded restaurant with good Italian food. BYOB and a line out the door during peak times. We ordered pizza from this location last week and I was impressed. St. Louis style (can't beat it) with ample toppings. My only complaint would be that the pizza gets stuck to the tin foil in the pizza box. Apart from that, flawless. The value is amazing here. This is a contender for top pizza in the area.

Absolutely HORRIBLE interaction trying to place an order. We typically love Rich and Charlie’s, but have primarily visited the one in South County in the past. Tonight, we were calling to place a particularly large order but couldn’t even get the first three things ordered without feeling like we were an inconvenience to whoever was answering the phone this evening.nnWhen she answered - it was just “Rich & Charlie’s, please hold....” then *music*. Strike one - very rude. Spend an extra few seconds to get a response.... this is a simple courtesy.nnWhen she finally came back, it was just “What can I do for you?” When I asked to place a pickup order she abruptly said - “What do you want?” She sounded quite irritated, almost as if I shouldn’t be calling her at such an inconvenient time like..... you know.... dinner.nnI then tried to order from their PUBLISHED take out menu only to find out they don’t actually allow things on THAT menu to be ordered.nnThey do NOT allow half orders via phone (these are on the take out menu).... they also don’t have kids sizes.... then we tried to order pizza.... also on the take out menu. Apparently, they do not allow Rich & Charlie’s pizza to be ordered from...... Rich & Charlie’s..... because they are next door.....nnWith all of the restrictions and the irritated order taker on the other end of the phone, it was clear that Rich & Charlie’s is making enough money that they don’t actually need my business. So, we decided that Pasta House was a better option - they have always been kind enough to allow me to spend my money there in the past. This particular order was over $150 and the Pasta House server was more than happy to accept the tip as well.

Mt first time at Rich & Charlie's - really enjoyed the linguine and white clam sauce. Very good house salad, as well.

My first time ordering from here. The Chicken Parm was one of the best tasting that I've had in the STL area. It had just the right amount of sauce, cheese, and tomatoes. Much better than Maggiano's which is terribly overpriced for the quality of the food I've ordered from them.

I don't know why anyone goes to pasta house in St. Louis when rich & Charlie's is there. Everything here is great. Tortellini is my current favorite.