European Wax Center

While I had only started using European wax services last year, the relationship with this company was short lived. I had purchased a Brazilian wax package which would in return lower the very expensive wax payments from 54 to 40 dollars a visit. One month my credit card company denied payment from the company. I quickly called and tried to get the discrepancy fixed. After being fixed, and payment withdrawn, the company withdrew the payment again. What would have happen if I did not have the money on my card to compensate what had happened?!? They apologized but offered nothing but a return of my money to go to another location. How rude! I called my credit card company for a dispute for the second withdrawn. They called me weeks later to say that they accidentally over paid me back my money and that I owed 121.50 and could not receive my services that we’re already paid for. I had one month left of 121.50. So refusing me my paid service due to the companies inability to count. That was a mistake upon their parties so why did I (the costumer) become responsible for the supposedly over payment on my account?!? When I told them I had never dealt with a company who charges so much for services and in return just say “oh sorry” here’s your money back for the package since I decided to go to another location. Without my permission they kept the 121.50 from my package and charged me the regular 54 dollars after I had use the service and had 9 treatments left at 40 dollars. I would not recommend this place (especially chesterfield location) or purchasing a package because it anything happens they are going to take the money anyways.

I love the service and the staff is very friendly and helpful with all the information.

Staff is so friendly and professional! The store is kept clean. I've used Brittany for waxing services for the past few years and highly recommend her! She is thorough, quick, and gentle.

I would highly recommend them! It was super quick, no wait time, staff is warm and very pleasant!!

Everyone here is very nice and so professional. Love all they are doing to keep everyone safe! Thank you