Westlake Ace Hardware

Ordered a snow blower online for pick up on a snowy Saturday morning. I became increasingly worried that they would sell out before my order could be processed. I called and asked if they could check the stock for me. Mason did so very quickly and let me know that my order was being processed already. When we went to pick it up, Mason helped us again. A co-worker was available to help carry it to the car right away. Superb experience! So helpful!

I love the care and friendliness of the employees. They are so very helpful and I'm able to find what I need quickly without having to walk forever through a huge big box store.

This store was great because I called for a part that I have looked for at the other hardware store it was hard to find but their knowledge of the part I was looking for was of experience about their job thank you

They were good on customer service here. Not just with me but I noticed it with other customers.

I had a great experience at this store on 9/12/2020. I was putting together a fire pit and i stripped a bolt that came pre-packaged (purchased from Home Depot). I went to Ace to replace the bolt and picked out one that appeared to be identical. At the counter, the person working noticed it was $12 and asked me if I was sure it was right. I wasn't sure so he literally stopped what he was doing and walked back there with me and showed me that a) I had the wrong price and b) that there were plenty of much more affordable options that would suit my needs. Saved me $10. I really appreciated the level of service, which I can't imagine you'd find at one of the big box stores.