Orscheln Farm & Home Office

I called to see if they had the orscheln pro hub 3 person hunting blind before driving 45 minutes to get one, I was first told they didn't carry it, I said your website says you do & finally convinced him by getting him to check the SKU, I was then told he didn't see one on the floor so if he had one it would be buried in the back & refused to dig one out. This was Houston Mo store. I have bought alot of stuff there but with that service I will not step foot in another Orscheln

Orscheln has terrible customer at multiple locations. I use the store at Mt Vernon some since it's close to home. What I notice there is employees that are young, don't know and don't care. Apparently this is a common practice company wide. I drive a truck short haul and occasionally need different items. I stopped at the store near Camdenton recently and never had anyone help me find what I was looking for or even offer. Most recently I needed something while in Marshfield. I called ahead of time and got put on hold for 5 minutes. I finally hung up because I was near the store. When I got there I couldn't find what I needed and had to track an employee down to ask who didn't know if they even had what I wanted. I'm fed up with Orscheln.

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