Craig's Cleaners

I had a brand new dress dry cleaned for my sons college graduation coming up - I’m not sure if I’m more unimpressed by the safety pin that they hung on the dress instead of on the tag (which they clearly could have done) that has now left two pin holes in the dress or the wrinkles that are left in it ... I wish that I would have just worn the dress without having it cleaned because I am beyond disgusted.nnI will NOT use this business again nor would I ever recommend them!

Absolutely the worst customer service I’ve ever experienced. Had my comforter for almost four weeks. Said it would be ready in a week. Went to pick it up after two weeks. Brought it home and it had never been cleaned! Took it back and they promised to get it cleaned. I could come back in a week to pick it up. I called to check on it a week later and they said it was ready. Went to pick it up and my comforter couldn’t be located. Spent almost a week going back and forth until I had to finally go to the main location and demand to go in the back and look for it myself. Found it on the floor next to a table still in the bag and had never been touched! I asked for the owner to call me, which he never did. Unbelievable!

Horrible customer service and they ruined 2 expensive (Hermès) scarves. When I brought it to their attention, I was told a manager would be calling me. I’m still waiting on that call and that was two weeks ago. Never going back.

I will not be using this cleaners again. I took a white blazer to have some spots removed. It was returned to me with the cleaning chemical stains on the jacket. I would not have given them one star if it were not a must to post!

Worst cleaners I have ever dealt with.