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Marco Hospitality Solutions

851 Scott Dr, Marco Island, FL 34145, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 3:00 PM
  • Tuesday 10:00 AM – 3:00 PM
  • Wednesday 10:00 AM – 3:00 PM
  • Thursday 10:00 AM – 3:00 PM
  • Friday 10:00 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed
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Marco Hospitality Solutions
Marco Hospitality Solutions
Reviews
Gina Birkemeier (11/10/2020)
Unbelievably shady and unprofessional. Received confirmation after paying for our reservation and received a text message from Marco stating that our reservation was confirmed and we could communicate through that text app.nThen, we receive a random email from them stating that our reservation was canceled!nI reached out multiple times to ask why and they just kept saying the dates were no longer available (which makes no sense because we received confirmation and text confirmation. And they accepted payment). The phone number they have listed is no longer in service and they will not answer any questions that you email them except to continue repeating the same thing over and over again.nSuper shady, be very careful if you work with this company.nThey have left us in a lurch for Thanksgiving with nowhere to stay.nContacted VRBO. They have opened an investigation into Marco.
Rozita Rafat (09/15/2020)
Terrible customer service experience. They cancelled our reservation 2 days before our departure. They didn’t help us find a new place. We were left without a vacation destination when we had already fully paid for and had signed the contract. Not to mention the planning and the disappointment.
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