Elevated Cleaning Services Inc

I will NEVER use this company again! I had them come clean my house and several things were missed. For example they dusted the tip of furniture but not the fronts, only dusted part of my bed, missed some blinds etc. They claim satisfaction guaranteed so I called and asked them to come back. They did and they still missed some things but I decided that I would just let it go this time. When I received my invoice for the second date of service it was more than the first one!! Literally have no idea how that was even possible so I called to speak to them. I spoke with Jackie first who was rude and basically told me too bad and that she doesn’t deal with the invoices so I asked to speak to the person who does. Jason then called me and I explained to him that I was confused on how dusting a few things of furniture and a couple of blinds, mopping the floors and dusting a tier tray could possibly take the same amount of time or longer as cleaning my entire house (minus the few things they missed). He claimed that they said they cleaned my bathrooms again to which I explained that I didn’t ask them to and I was sure that they didn’t as there was toothpaste in my kids sink and he told me that they still cleaned them so they needed to be paid. When discussing what needed to be done to make it better I told him that I felt I could’ve done what they did (minus the bathrooms) in about an hour and a half to which he replied very sarcastically and rude “wow we’re hiring, do you need a job”. I have NEVER had anyone, in the service industry especially, talk to me and treat their customers the way I was treated today. As I stated before I will NEVER use them again and will be sure to tell everyone I know to run fast if they hear of Elevated Cleaning. I guess “satisfaction guaranteed” isn’t actually something they stand by.

I wasn’t thrilled with the cleaning. Many things were missed. Also, my sister who used them as well had a similar experience. She actually called and spoke with two of their employees, one of which was the owner, and they were extremely unprofessional and rude. There are too many other options available out there for cleaning companies to use besides this one. I will definitely not be using their services again.

We've used Elevated Cleaning for over 4 years every 2-3 months at 2 different residences, in Layton and now Roy. It doesn't matter who they send, we always get top-notch service. Their crews are prompt, thorough and meticulous about making sure they give you the best service. I highly recommend them to everyone I talk to. Whether it's for routine, periodic or move out cleanings,  they are my go-to. Extremely fair priced and always call the day before to verify your appointment is still going to work with your schedule, which has help me several times as my schedule is quite chaotic. I would give them 10 stars if I could!!

On time, friendly workers. They use a spray cleaner, not soap and water. Top of the fridge, microwave were both dirty when they left. Kitchen sink was wiped down, not cleaned. Were not going to clean ceiling fans until asked to... Were asked to vacuum the stairs, but didn't. I wanted to like this service, but after 2nd cleaning they will be asked not to return. At $60 an hour I need more.

I have been utilizing the services from Elevated Cleaning once/twice a month since I moved to Layton, UT in August and they are top notch! Scheduling is a breeze and they can always work me in for a day that works best with my schedule and getting my dog out of the house. The bring all of their own equipment and leave the house looking like the day I moved in. The team that comes is always extremely friendly and quick. I would recommend Elevated to anyone looking for a cleaning service.