Map
Detailed Information
- Place Types Hardware store
- Address 1445 N Acres Rd, Prescott, WI 54021, USA
- Coordinate 44.762429,-92.793027
- Website https://www.tractorsupply.com/tsc/store_Prescott-WI-54021_1246
- Rating 4.2
- Compound Code Q664+XQ Prescott, WI, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 9:00 AM – 7:00 PM
Photos
Reviews
Mike and his team are wonderful! I called up Saturday morning about a propane tank and Mike was able to answer my questions, fill it up and have it ready for me. I was in and out of the store within minutes. The value this team brings compared to Menards is night and day. I will continue to push more business to Tractor Supply Co.
Avoid if trying to order online and pick up. In the past few years I have taken more and more to online ordering and picking up at retailer, and most retailers seem to really excel at it. I have done this normally as a time saving device, finding it much quicker to get exactly what I need at the customer service counter than searching through the entire store. As we deal with Covid19 it seems to be in everyone's best interest more than ever to spend as little time as possible in the store. I went online and ordered one bottle of tank neutralizer. Within an hour or so I go the email that it was ready to be picked up so drove the 20 minutes to the Prescott location to pick it up. Went in. went directly to customer service, and ... nothing. No one was there. I waited 5 or six minutes, then went to the front counter to ask for help picking up my item. I was told that she couldn't leave the counter to assist me and I would have to wait for the apparently only other employee in the store to become available. All told I was in the store for about 10 - 15 minutes before deciding that my one item was just not that important to them and I left. This is by far the worst experience I have ever had at any store ordering items online and attempting to pick up. I will not be going back and have already ordered a similar item at another store.
Heather offered amazing customer service!! Above and beyond to help me and my goats! Thanks!!
It was very quiet and empty bit still open and the employees answered any questions I had.
I placed an order for a large item yesterday online. Given the unusual circumstances I know curbside pick-up is not always available, but I got very excited to receive an email stating that my item was ready for pick-up. Because it is quite a drive and I need to haul a trailer, I called ahead just to double check that the item was there and that it could be brought out to my vehicle. I've been trying to call for 3 hours and there is no answer, no voicemail, no nothing. I also filled out the customer service form online but have received no response. Facebook says they're open, but no one has responded to my comment there either. I tried calling customer service directly at their 1-877 number to see if they could assist in reaching the store, but the wait time on hold and numerous different options didn't make me confident they could assist either. Very disappointed and am not driving all that way only to find out the item is not there.
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