Bradley Properties

They have managed my propriety for 3 or 4 years now. No issues with them at all. They are better than my other propriety manager in Ky. They are great about providing nice inspections with lots of pictures.

Absolute worst experience I could expect out of a realtor. Rented for a year and a half from them and always paid well ahead of time. As a reward, they were unresponsive, dismissive, and downright rude the entire length of the rental agreement and post-move out. At one point, they tried to charge us $150 for their broken heater on the 4th visit by the maintenance company after we went 2 months without heat in the coldest time of year (Dec through Jan). We got them to waive it, only after many ignored texts and calls, by going in person and speaking with the manager. They straight out lied to a new tenant that moved in next door, stating that the previous tenant wanted more space, when in fact she died in the living room. They had their repair man do a quick clean and rented it out within less than two weeks from her death. I wouldn't rent with them if I were you. I'd rather have paid triple rent and deal with real professionals.

As far as the property goes, the property is fine thankfully we had just moved in after its renovation. However my experience with the Bradley has been horrible any time something needed to be resolved. On the first occasion I had gotten bedbugs shortly after moving into the property. Upon requesting a copy of the exterminator's evaluation of the property I was lied to by the property manager at the time that there was even an evaluation. Upon speaking to the broker he was rude, interrupted even though I was being polite and he wanted me to pay half even though they could have waived any liability if they had just had someone do an inspection prior to the move in. I ended up eradicating the bedbugs myself. Very unprofessional experience interrupting the customer when I was being polite during our conversation. Second occasion was after attempting to get an answer from the new property manager, Celeste, as to why she was texting me about my lease instead of making calls and sending emails, I caught her in a lie when she said she had no idea as to why I was receiving text messages even though it was from her. Then after saying she's not going to argue, even though no voices were raised from either of us, she closed the door in my face. After proceeding to leave the building and trying to call she would answer and leave me on speaker. It was through one of these calls where I heard her talk about me to her coworkers saying things that have false negative connotations about the upkeep of our apartment and false statements saying she had requested for us to remove some targets we had taken out to the range and were proud of our results so we made them visible from the drive way. Couldn't speak about whether the lease will be renewed or not or some other questions I had due to Celeste being uncooperative and extremely rude! Shutting the door in my face, that is ridiculous. If you have a property managed here, just know they are very very unprofessional, I would not recommend them to manage any properties to anyone looking.

Horrible company to work with. Luckily during the duration of the lease nothing was really needed from them. Moving out was a nightmare tho. Tammy was trying to charge us and extra month of rent for submitting our move notice 1 day late of the 30 days,and trying to charge us for a broken window that was notated, and documented prior to moving in. Tammy was extremely unprofessional to deal with. It would be shame to have to employee a miserable person like her. Avoid at any cost!

We have rented over a year they have raised our rent 3 times less than 6 months . Were in the process of moving they are giving us a hard time on getting our 1 month in a half rent back from them. We have called them to set up a pre moveout expectation .They said they can't do one until we turn in the keys. How are we able to address any issues they suposly find. If we dont do the walk threw with them how do we know where our deposit is going we have asked them for receipts they have ignored that message. I will never rent from these people . Anyone that rents from these people be aware of there use to Military Families . This was a nightmare for our Family .