Home United States Wisconsin Noodles and Company

Noodles and Company

12132 W Capitol Dr, Wauwatosa, WI 53222, USA

Map

Detailed Information

Place Types Meal takeaway
Address 12132 W Capitol Dr, Wauwatosa, WI 53222, USA
Coordinate 43.089435,-88.0635563
Website https://locations.noodles.com/wi/wauwatosa/12132-west-capitol-d
Rating 3.6
Compound Code 3WQP+QH Wauwatosa, WI, USA

Openning hours

Monday 10:30 AM – 10:00 PM
Tuesday 10:30 AM – 10:00 PM
Wednesday 10:30 AM – 10:00 PM
Thursday 10:30 AM – 10:00 PM
Friday 10:30 AM – 10:00 PM
Saturday 10:30 AM – 10:00 PM
Sunday 10:30 AM – 9:00 PM

Photos

Reviews

Jackie G (08/26/2020)

While the manager seemed to know what she was doing, the staff was unhygienic, constantly touching their unmasked faces as they made my food in full view of the customers.

Jeremy Weber (09/04/2020)

Ordered online for curbside pickup. When I called to say I was there the lady came outside and said they didn't have the noodles to make an item from my order. I asked for a refund and she said I would have to go inside. Once inside another lady there said she had the noodles if I still wanted the order. I asked how long it would take and she said less than 5 minutes so I agreed. 15 minutes later I asked what the holdup was, only to find out that they forgot about me, even though I was standing right there in the lobby. They said it would be another 10 minutes. At this point the rest of my food was getting cold so I said to just refund my money. I will not be going back to this location.

Nicole Jason (08/10/2020)

If I could give ZERO stars I would! My husband and I visited the Wauwatosa store and truly had one of the worst customer service experiences from start to end. I would recommend going to another Noodles, because this one will send you an email response when you complain that puts all of the negative experience fault back on us. Despicable customer service. We were not greeted in the slightest when we stepped up to place our order. She didn’t “hear” our order correctly and when I asked for the meal she didn’t give us cups or even ask which side we wanted. I had to ask for both, the she automatically assumed we wanted salads as our sides.nNot to mention the one of the cooks wasn’t wearing her mask properly over her nose.nPaul the GM sent a incredibly lacking email reply essentially saying he listened to the audio and didn’t think anything had gone awry. Hardly an apology for getting our order wrong claiming we didn’t order what we did. I will never visit this location, nor will anyone I know. Remember, a disappointed customer will tell 10+ people about their negative experience. Didn’t even try to make it right!

R3D-1 Truth (02/27/2020)

The staff is great! Helpful, cheerful, and eager to make your visit comfortable. The menu is overwhelming, so I had a bit of questions to make sure I ordered the correct item, and two staff members stepped up and helped confirm my question of pork in meatball, and what their favorite dishes. The seating area was nice and clean, and the service was pretty fast. The parking lot is only place where