Stanley Steemer

Overall very unpleasant experience. Specified exactly what needed to be done on the phone to the scheduler, quoted a price of $692.33 to explicitly clean a 200 sq. ft. home with (2) rooms carpet, rest wood, and (3) pieces of patio furniture. Tech flashed (3) bottles of cleaning solution to me when he was wrapping up, I assumed they were just left at the location after such a clean. Although never propositioned to purchase, these were on the invoice.nnDuring cleaning, it was recommended to deodorize/protect carpet, which I consented to. Tech finished, bill was $1350.94, about double the quoted amount. Spoke with one manager, sent initial photos of the work done. No reply. A second manager contacted me a week later and came out to review work, and promptly dispatched the same individual to re-clean the cushions, which made for an incredibly uncomfortable position for both me and the tech, who basically wanted to know, again, what was unsatisfactory about the original services rendered.nnI shouldn't have to show and explain this to both the manager and the original tech, again, within a few minutes of each other. Still have not received the reconciled bill which I had asked for from the FIRST manager, roughly a week ago. Bottom line, I now have way too much of my time invested in what should have been a fairly simple and straightforward scope of work, and Stanley Steemer sitting on the delta of the disputed amount for a week, when I had asked the original manager if something could be done rapidly about the discrepancy where I was charged for a sofa and chairs, rather than simple patio cushions.

I was very impressed. This is the first time I've ever gone to a professional to deep clean my couch. Even though my couch is about 15 years old, they were able to make it look like new again. They were very professional, informative, fast, and he wasn't even sure it would turn out the way it did. (I have a small dog, enough said.) I would highly recommend Stanley Steemer to anyone who is trying to bring life back into their furniture or carpet. Great experience!!!

Two very nice young men, wearing masks, appeared promptly at my door during the estimated time. We discussed and I showed them potential problem areas on the furniture to be cleaned. They did a very thorough job and I was able to inspect the furniture when they finished to approve (or not) the work done. The furniture is clean and looks great. They took their time with the process and did not rush through it. Will definitely use this service again.

Great Service, Very Fast, was very friendly.

VERY EFFICIENT AND PROFESSIONAL Tim came that same day I called and he took his time to make sure everything was properly done. I couldn’t believe how different my burgundy living room set looked. And this was 2 days before Thanksgiving!