Del Mar Terrace Apartments

My family have been a resident of their apartment for three years now. Everything is good, the surroundings, the amenities and even the price, its much cheeper. But when it somes to their staff or employees, I would definitely agree to everyone who's saying they are rude and they will not treat you nice. Just today I went to their office to confirm the notice of intent to terminate that we received. Stating that we haven't paid our rental fee yet for the month, which I definitely did using my personal check and they even deducted it already in my personal check, and take note this is not the first time it happens to us but this is the third. So i went to the office to clarrify their mistakes and just to experience the rudeness of their employees. They told me to pay the late charges and that is already on their system, they just want me to be back on the next business day to deal with my problem. They should have dealt with their problem or mistakes in a professional manner. They should have said sorry and will do something about it, but instead I was treated with disrespect, I wasn't expecting that. If you want to be respected make sure you show respect to your residents complaining about your own mistakes. I guess this is going to be our last contract staying in this apartment base from what we have experienced. Not to mention, if you are a resident of this apartment, your phone call to the office will never be answered even though it says they are busy which is not, based from my experiences. Hopefully no one will experience the wrong treatment of their staff to anyone anymore.

I am a tenant at Del Mar Terrace apartment. This place is the worst place to rent from. Nothing is updated they have issues with roaches. But the worse thing is having to deal with some of the disrespectful employees that work in the office. I was told one-thing by one of the girls and than accuses of lying by 3 others that they were verbally abusive. They stated if I was not happy to leave. They will find ways to not honor offers for lease renewal. Save your money and find somewhere that will value you as a tenant. Everything about this place sucks starting with the dummies that work at the office..

Everything is so bad there's no good service I lived there for 1 year and it was the worst the office did not do nothing about what I complained the machines they give to you dont even work properly and it's so dirty outside the maintenance dont even keep clean outside they are just talking outside of the office honestly dont recommend leaving there also when they gave me the apartment it was so gross they didn't not clean it not painted it good

While i was being processed to move in here i came online to see the review and saw plenty about how rude the office ladies were. I thought to myself how everyone was over exaggerating only because the lady who was helping me process my paperwork was so nice to me. But now only living here for barely 3 weeks, when I’ve been up to the office a couple of times they’ve been so rude, talk with attitude and act like they are more superior than you. They make me regret moving here. I don't understand why there are so many complaints about them and yet they are still there. Who do i got to talk to in high management to get new offices ladies? 0 stars

Been living at the place for two months and It’s horrible they always find a way to charge you for any little thing